Administrator Newcastle upon Tyne, England
Job description
Job Summary
This role is an exciting opportunity to support the Newcastle GP Services (NGPS) Flexible Workforce Hub (Flexipool). Flexipool is a new and expanding active bank of clinical and non-clinical staff, covering multiple roles within General Practice. The aim of Flexipool is to provide flexible working into Primary Care, to cover planned leave, existing vacancies and short-notice unplanned absence across General Practice in Newcastle.
We are looking for an experienced administrator to support with the day-to-day running of the Flexipool. The post holder will work with the Flexipool team at NGPS, and responsibilities will include managing emails and communications with newly recruited staff, and supporting the on-boarding process and associated documentation for GPs working across the Flexipool and Urgent Treatment Centre (UTC) bank. This role will be based at the NGPS Office in Gosforth, with the opportunity to work from home.
This role is offered on a 3 month contract, and ideally we are looking for someone who has availability 3 days a week: Tuesday, Wednesday, Thursday, with some flexibility to fit around the successful candidate’s availability. Pay rate is £10.42 per hour. For further details, please see the job description, and if you have any questions about the role, please do not hesitate to contact us at: [email protected]
Main Duties and Benefits
Excellent organisation and communication skills are essential for this role. The candidate will be required to work independently and as part of a team to complete administrative tasks that underpin the recruitment and on-boarding of new staff into the Flexipool bank. Attention to detail, adaptability and initiative are desirable attributes for this post.
Benefits include: joining a forward thinking and friendly team, opportunity to work from home, and flexible working options.
Overview of Our Organisation
Newcastle GP Services (NGPS) is the GP federation for Newcastle-upon-Tyne. We are a member organisation for 27 out of the 28 general practices in Newcastle. Our role is to support them to provide excellent clinical care and a positive patient experience.
We’re a skilled team of non-clinicians and clinicians with significant experience working in healthcare. We help practices work at scale across Newcastle, providing targeted and effective patient care and innovative methods of working to improve quality and efficiency.
You can find out more about NGPS and the services we offer on our website here: https://newcastle-gp-services.co.uk/
Job Description
You will be responsible for administrative functions, including but not limited to:
- Using Microsoft Outlook to manage and organise emails in a shared inbox
- Responding to, and escalating queries
- Communicating with partner organisations
- Communicating with GPs on the Flexipool
- Following processes to support the recruitment and on-boarding of new staff
- Supporting with rota management and creation
- Supporting with process development and document creation
- Maintaining accurate records
- Using Microsoft Excel to record information
- Working as part of the flexipool team to achieve shared goals
- General administrative duties
- Handle information in line with GDPR
Person Specification
Qualifications
· Educated to GCSE level or equivalent
Skills
· Strong IT skills, including use of Microsoft Office
· Excellent verbal and written communication skills
· Ability to work as part of a team
· Excellent time management and ability to work under pressure
Experience
· Experience in an administrative role
The above list serves to illustrate the scope and responsibilities of the post and is not intended to be an exhaustive list of duties. You will be expected to perform different tasks as necessitated by the development of this role, which may vary across practice locations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Job Types: Part-time, Fixed term contract
Contract length: 3 months
Part-time hours: 22.5 per week
Salary: £10.42 per hour
Benefits:
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Newcastle Upon Tyne: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Work Location: In person
Application deadline: 29/08/2023
Reference ID: 0123
