Administrator Stretford, North West England, England
Job description
Our aim is simple: to reduce language barriers. Founded over 20 years ago, DA Languages provides language services to both the public and private sector. With a dedicated team and an ever-expanding customer base, we are considered one of the most trusted and reliable language service providers in the UK.
We are currently looking for an administrator to join our Linguist recruitment team. This role will see you deal with all of the admin tasks within the department. You will work within busy recruitment team, ensuring all IP requests are dealt with.
About the role
The aim of the admin and compliance officer’s is to ensure all of the Linguist Recruitment admin and compliance tasks are completed effectively, ensuring that queries are answered within a reasonable time frame and any non-conformances are actioned. Tasks can range from dealing with linguist queries, deregistering of IP’s, ensuring that all systems have been updated accordingly and completing ID badges for newly onboarded IP’s. We require an able multitasker to join our team and the ideal applicant must be a dynamic individual who can work under pressure, is a great communicator and takes pride completing a task to a high standard.
Main Duties and Responsibilities
- Dealing with IP queries that are sent to the linguist recruitment inbox on a daily basis.
- Deregistering linguists
- Updating our internal systems with any changes, such as Miton and DA link
- Making of the linguist ID badges, ensuring that these are completed correctly and posted out to the linguist within in a timely manner.
- Completing any reference requests that are received.
- Actioning any ad hoc admin tasks given by management
- Actioning any non-conformance issues to help improve quality overall.
- Supporting the linguists through the process of starting and renewing their security clearance
Qualities needed as a Linguist Recruitment administrator:
- Be enthusiastic, willing and show initiative where possible.
- Be able to work under pressure effectively and accurately and for prolonged periods of time.
- Keen interest in developing your skills based on the needs of the office.
- Collaborative approach to problem solving client requirements.
- Ability to learn and progress in an ever fast paced environment.
- Have an interest to develop your knowledge in the language industry.
- Be competent in excel and other Microsoft programmes.
- To be able to multitask
- To be flexible to changing priorities
Decisions and Judgements
- Prioritisation of workloads at busy times
- Knowing when line manager needs to be informed of any problems/increased workloads.
- Decide when queries or complaints should be escalated to management.
What’s in it for you?
- Career progression opportunities in a fast growing business
- Flexible working post-training (4 days a week in office, 1 day at home)
- 22 days annual leave plus bank holidays, this increases with your service
- Enhanced Maternity and Paternity Pay
- Employee referral scheme and bonuses
- Free breakfast, fresh fruit and tea & coffee provided daily
- Part of Manchester Liftshare Community platform
- Exclusive access to PerkBox, a portal that offers retail discounts for stores such as ASOS, H&M, Adidas and freebies such as free drinks at Café Nero, learning perks, insurance savings and discounted gym memberships. Gain access to wellness resources such as online workouts and yoga, meditations, and hypnotherapy sessions
- Internal employee recognition schemes such as employee of the month and end of year awards
- Employee Assistance Program providing up to 4 sessions of structured counselling and access to a variety of wellbeing resources including webinars, Health Checks, and podcasts
- Social events and regular engagement activities, such as Christmas and Summer parties, in office events and competitions!
If you can bring enthusiasm, tenacity and a professional approach to work then apply today.
Applicants must be UK residents and possess the right to work in the UK. DA Languages is committed to the elimination of discrimination, be it direct or indirect, and will actively work with our staff and clients to ensure the equality of treatment for all, irrespective of age, gender, marital status, race, ethnic origin, nationality, disability, sexuality, or religion.
Please note, a passed DBS check is required for the role.
Job Types: Full-time, Permanent
Salary: £21,255.00 per year
Schedule:
- Monday to Friday
Application question(s):
- This role is hybrid with 4 days in the office and 1 day at home after completing training, please confirm your happy to proceed on this basis
Work authorisation:
- United Kingdom (required)
Ability to Commute:
- Stretford (required)
Work Location: In person
