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Job description

A very exciting opportunity has arisen at Career Tree for a HR Administrator, who will support the National Tutoring Programme at Career Tree.

Background

Career Tree is UK's leading Career Education, Information, Advice and Guidance (CEIAG) provider, selected by the Department for Education (DFE) to deliver the National Tutoring Programme (NTP) across the UK. The National Tutoring Programme (NTP) is a government initiative to support disadvantaged children, who have fallen behind academically due to school closures, as a result of the pandemic. Now on our third year on the National Tutoring Programme (NTP), Career Tree is planning to aggressively expand its NTP operation nationally and we are looking for a HR Administrator, who can join our central HQ team to support our NTP expansion plans and our growing team of tutors.

Job Description:

· Serve as system administrator for Career Tree’s tuition management system: Tutorcruncher

· Be the first point of contact for all HR and payroll enquiries

· Coordinate onboarding and new staff inductions

· Rigorously check and record evidence of pre-engagement checks, including vital safeguarding checks

· Maintain and update the HR system and employee files, ensuring employee data is accurate and up to date

· Undertake the vetting process for all new starters including issuing references and completing DBS checks

· Provide support to the Recruitment Officer during recruitment drives as and when required

· Provide support to the Recruitment Officer in the production and issue of new starter paperwork

· Process changes to employee’s terms and conditions including, change of job title, hours, salary, promotions, bonuses etc

· Notify the Payroll Team of any changes to salary and ensure the relevant paperwork is completed and issued to the employee

· Ensure leaver administration is actioned effectively including conducting Exit Interviews and ensuring that the Payroll Team are informed

· Undertake all administration tasks associated with HR processes and procedures covering the employment life cycle e.g., on-boarding, employment changes, benefit administration and leavers. Responsible for accurate people data input and general record keeping, including absence & payroll input.

· Handle all basic administrative functions including system maintenance, data entry, creating reports and dashboards, workflows and other routine tasks.

· Assist in training of new users and grow the Tutorcruncher CRM skill set across the organisation.

· Help with the creation of training videos and documentation for staff.

· Act as the liaison for CRM and database queries for all stakeholders.

· Implement updates and enhancements to the CRM.

· Provide maintenance of the system by resolving duplicate records and by running procedures to clean-up existing data.

· Generate invoices from CRM, send to partner schools and follow up for payment

· Collaborate with schools to upload intervention plans and tuition timetables on CRM

· Organise lessons on CRM and rearrange following lesson cancellations

· Develop and create reports and/or queries for all stakeholders.

· Provide administrative support to all departments

· Create agendas, take minutes and follow up action points for all internal and external meetings.

· Perform other duties and special projects as assigned or directed.

Requirements:

· Proficiency in MS Office, in particular able to use excel at intermediate level

· Knowledge of UK education

· Great attention to detail

· Excellent organisational skills

· A thorough and methodical approach to your work.

· Previous working experience as an Office Administrator for 2 years

· Outstanding communication and interpersonal skills

· Excellent organisational and time management skills

· Experience administering Onboarding processes (ideally including Right to Work checks, ID verification, References, DBS checks)

· Ability to use information systems to accurately capture and retrieve data, store employment records, and enable reporting

· Strong communication skills and customer-oriented approach when it comes to working with internal and external stakeholders

· Experience in streamlining processes with a focus on improving staff experience

· Ability to work autonomously and take ownership of your day-to-day deliverables

· Commitment to Career Tree's vision, mission and values.

Qualifications:

BSc/BA in HR and office administration or similar relevant field

Job Types: Full-time, Permanent, Graduate

Salary: £23,000.00-£26,000.00 per year

Benefits:

• Company events
• Flexitime
• Free parking
• On-site parking
• Sick pay
• Work from home

Schedule:

• 8 hour shift
• Flexitime
• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Yearly bonus

Work Location: Hybrid remote in Wembley