Administrator Cambridge, East of England, England
Job description
Please refer to the attached job description and person specification for full details of responsibilities. Word processing of all forms of correspondence, reports and summaries that are required by the team. Undertake diary management for clinicians and/or managers, as required. Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.
Provide operational support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager. Deal with staff and service user requests that may be part of a cash office functions as and when required, and in accordance with Trust procedures. Ensuring good customer service by providing a professional and effective service by dealing with queries from service users, carers or staff in person or on the telephone. Take accurate messages and ensure these are passed on to the appropriate people.
Organise appointments and transport for clinics as directed. Carry out any office duties, such as dealing with post and photocopying; be responsible for document filing and ensure that the relevant records are organised, accessible and up to date. Monitor and maintain the departments admin stocks. Arrange meetings as and when required.
Accurately input data onto the relevant electronic system, in a timely manner in line with standard operating procedures Maintain and update Excel databases Deal with staff and service user requests that may be part of a cash office function as and when required, and in accordance with Trust procedures.
