Administrator Ashford, Kent, South East England, England
Job description
About The Role
An exciting opportunity is available for an enthusiastic Administrator to join and support the admin team at Ashford and St. Peter’s MRI unit, Surrey.
The role is based across two sites – Ashford & Chertsey - operating 4 MRI scanners. We have a large team of Radiographers and Administrators providing an efficient and professional service to patients, the Trust, and our private referrers.
The ideal candidate should be able to work in a very busy environment. The ability to multitask and work independently is advantageous. The role involves a wide range of Administrative duties across several platforms. Duties include Reception; processing patient referrals; booking of appointments; billing and general office duties.
Our large Admin team plays a pivotal role in supporting our clinical teams and patients to ensure the smooth running of the Department. Experience in a healthcare environment would be beneficial but full training will be given to the right candidate.
The hours of work are 40 per week including some weekends. The candidate will be required to provide reception and customer/patient support, deal with client queries, and assist the MRI Radiographers and book patient appointments in line with standard guidelines.
Please note that we will be interviewing throughout the duration of this advert. Therefore if you are interested in this role an early application is advised as we may close the advert prior to the advertised date.
About the Role
The candidate will be required
- to provide reception and customer/patient support,
- deal with client queries, and assist the MRI Radiographers
- book patient appointments in line with standard guidelines.
The candidate should be able to
- liaise with the clinical team to discuss the individual requirements of the patients and perform bookings accordingly.
- This job requires good communication skills for booking, and arranging day lists for the MRI team on a daily basis.
- The job will be based in both St. Peter’s and Ashford Hospitals in Surrey.
- The working hours will be flexible and over 7 days a week.
- To be successful in this role the candidate will have good communication skills both written and verbal.
- good IT and administration skills and the ability to understand and comply with MRI safety protocols.
- A flexible, organized and enthusiastic attitude is essential.
About Alliance Medical
Alliance Medical are Europe’s leading independent provider of imaging services.
We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years.
We live by our company values to ensure the highest level of patient care:
Our Values
Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way.
Collaboration:
We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.
Excellence:
We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect.
Learning:
Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working.
Efficiency:
Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.
Openness:
We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.
