
Administrator Apprentice Chandlers Ford, England
Job description
Duties/Responsibilities
- Assist in Absences and Overtime recording via Smartsheet and ADP.
- Identify and respond to colleagues’ requirements via telephone and email communications.
- Assist in Uniform ordering and Distribution
- Ensure high level of input accuracy to rigidly maintain data integrity
- Ensure Site communications are sent in a timely manner.
- Ensure up-to-date training on the system applications by attending training courses or by self-taught modules
- Maintaining the filing and archive systems
- Assist in training file management, filing and updates.
- Attend to all related queries from internal as well as external clients within the laid-down timelines either by phone or in writing and ensure high level of customer satisfaction
- Assist with general office duties such as, stationary stock control
- Compile spreadsheets in Word or Excel format for any non-standard reporting
- Identifying with and participating in the attainment of team objectives and priorities. Communicating and sharing knowledge with other team members
- Developing personal skills to meet both individual and team needs
- Maintain focus on excellent customer service delivery standards
- Maintain a high level of knowledge of all products and services on offer by the company
- Work towards the continuous improvement of EMCOR’s (including Workplace Health & Safety, Quality Assurance and Environment), existing standards, values and culture
- Manage time effectively and efficiently to meet the varied and demanding nature of the role.
- Complete any reasonable request from management.
Person Specification
- Articulate, numerate and preferably IT literate.
- Good Verbal and communication skills.
- Basic understanding of Microsoft Packages .
- Be resilient under pressure and be able to converse confidently with staff, suppliers and customers at all levels.
