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Job description

Are you interested in joining a stimulating environment that is committed to fulfilling the needs of its staff as well as its patients?

• Do you work well in a team and under pressure?
• Do you have excellent communication skills?
• Are you organised and have PC skills?
• Are you able to demonstrate good interpersonal skills and work in a confidential and sensitive manner?

If you are, then Day Care Services may be for you. Based in the brand-new Oak Cancer Centre, the Olayan Day Care Unit is looking for an administration assistant/scheduler. The unit is a busy day care facility, providing care and support to patients with a wide variety of cancers. The unit will offer a pleasant environment to ensure comfort and a relaxed setting throughout the patient’s pathway. We are committed to providing the highest quality care and maintaining consistently high standards in a professional and friendly atmosphere.

We are looking for a motivated and enthusiastic individual who enjoys the challenges and advantages of working in a friendly team in a day care setting. The role is busy, and you need to be able to work under pressure with the help of other members of the team. We encourage applicants to have some experience in Chemotherapy Scheduling.

The administrator is an integral member of the Day Care Unit team, under the supervision of the Sister of the Sister the Matron for Day Care Unit. The post holder will coordinate all administrative
aspects of the Day Care Unit including reception duties, scheduling chemotherapy appointments, preparation of chemotherapy workflows, data collection, and clerical duties.

In return for your commitment, we are dedicated to supporting all staff with excellent staff support facilitation.

If you are committed to providing patient focused care and would like to join our team, then we would like to hear from you.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information on this role, please see the attached detailed Job Description and Person Specification:

The post holder will work within the new Sutton based Oak Cancer Centre (OCC) in the Day Care unit. The Day Care unit will cover medical day care provision for both solid tumours and haematology, which have come together to form one combined service.

There will be a requirement to work shift patterns between the operating hours of 08:00 – 20:00 Monday to Friday.

Prior to May 2023, Medical Day Unit (MDU) has covered medical day care for solid tumours and Bud Flanagan Ambulatory Care (BFAC) has covered medical day care for haematology.

• These responsibilities will be carried out under the guidance of the shift coordinator.
• Appointments, scheduling and capacity management
• To deal with all new patient chemotherapy referrals from clinicians, ensuring that the first chemotherapy treatment is scheduled within Cancer Waiting Times targets.
• To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the Day care unit experience.