Job description
Company Description
Since 1996, DB Group (Europe) Ltd has worked across the utilities market delivering business solutions in energy, enviro, comms and water. As well as designing the right services for businesses, we work hard to ensure that it comes with unparalleled customer service that makes businesses’ life simple and straightforward. We are part of The Zenergi Group, a successful and growing business with an excellent reputation for customer service represented by a 97.5% customer retention rate.”
We at Zenergi never underestimate that our people are what makes us great; we operate as a growing and vibrant family, a rewarding and fun place to work and are committed to personal development.
In an exciting environment of continuous growth, of customers, employees, regions and even the sectors within which we operate, we are looking for individuals who are passionate about customer service, focused on maintaining high standards and delivering results in line with business objectives.
Due to our business's continued growth and success, we are looking to appoint an Office Administrator to work as part of our Bill Validation team in Linlithgow. The successful candidate should be a confident & articulate communicator (both verbally and in writing) that can demonstrate strong attention to detail, good decision-making skills and the ability to work under pressure as well as timescales.
Position
Primary Duties & Responsibilities
- Opening and processing of all incoming mail to the offices.;
- Scanning and uploading all incoming mail to SharePoint online, to be actioned by the relevant departments;
- Logging of incoming invoices for the Bill Validation team;
- Inputting data and information into our systems;
- Answering telephone calls and transferring them to the appropriate person or team;
- Supporting other departments and colleagues with additional tasks and duties as required.
Requirements
What are we looking for in the successful candidate?
Essential
- SCQF Level 5 Mathematics and English (or equivalent)
- Proficient in the use of the Internet.
- Proficient in the use of email.
- Be able to communicate clearly and accurately.
- Strong level of self-discipline.
- Good organisational skills.
- Comfortable working as part of a team or independently.
- Desire to learn.
Desirable
- Experience in using Office 365 (Microsoft Word, Excel, SharePoint, Outlook etc).
- Experience in Bill Validation.
- Experience working in an office environment.
Other information
What are we offering?
- This role is offered on a permanent contract, with a standard 6-month probation period to ensure both the business and candidate are happy in their new position.
- The role has a salary of £22,672.00 per annum
- 9:00-17:00 (half an hour lunch break)
- Upon completion of 3 months of service, the eligible candidate will be automatically enrolled in our pension scheme.
Due to the requirements of our insurers and health & safety regulations, applicants must be 18 years or older to apply for this position.
DB Group (Europe) Ltd and Zenergi are equal opportunities employers and are committed to meeting our responsibilities under the Equality Act (2010), as such, should you require us to make any reasonable adjustments at any stage of this process, please make us aware. Please let us know if you would like to review our Equal Opportunities Policy.
DB Group (Europe) Ltd and Zenergi comply with the General Data Protection Regulation (GDPR) and have updated their Privacy Notice for recruitment accordingly. If you’d like to review this notice, please contact our Data Protection Officer, whose details are listed on our Website.