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Job description

Sheffield, South Yorkshire

We are Centrick.

Founded in 2005, we are a group of businesses dedicated to all things residential property, with a national presence. Not only do we provide building & estate management services for developments of all sizes, but we also cover all aspects of sales & lettings across the UK, servicing overseas clients too. And what’s more, we even have a separate team focused exclusively on providing soft services such as cleaning, caretaking, and maintenance to residential and commercial sites.

We are now looking for a Property Admin Assistant to join our team on a permanent, part-time basis, working 16 hours per week, Friday, Saturday & Sunday (open to flexibility).

So, who are we looking for?

Even if you can’t tick everything off from the list below but think you’ve got what it takes, we’d be keen for you to apply:

You will be a champion for maintaining high standards of site presentation. You will be an excellent communicator who strives to deliver on customer needs. You’ll thrive working in a fast-paced environment whilst demonstrating diligence and strong organisational skills. You will be eager to support the Resident Experience Manager with operations and proactively engage with all residents.

You will carry out a range of assistance tasks across our brand-new property in Sheffield with 95 lettable units. Ensuring all our residents, guests and contractors receive exceptional customer service and care, you will answer queries, presenting a professional and courteous approach as the face of the business.

And what will you be doing?

No two days are the same but the below gives you a flavour of some of the tasks you’d typically be involved with.

• Cover the reception desk and respond to resident queries efficiently, answering and assisting with all customer queries, both face-to-face and on the telephone.
• Support on resident retention strategies; working with Central Services & third-party agents to coordinate viewings and maximise occupancy of the property.
• Providing day-to-day support for all aspects of the accommodation management, including the housekeeping, security, sales, and administration teams.
• Creating and managing the online presence on social media channels in line with Centrick brand guidelines.
• Welcoming visitors to the properties, ensuring relevant security and identity checks are carried out.
• To maintain an up-to-date record of all events/incidents on the complex and report to the Resident Experience Manager as necessary and in the cases of serious incidents, immediately.

What’s in it for you?

We’ve fostered a value-driven, inclusive environment for our people so that they enjoy coming to work every day. Not only will you have access to all of the below rewards & benefits, but you’ll enjoy access to Centrick Academy, our learning platform, as well as have the opportunity to undertake industry qualifications and further your professional development.

• £11.25 per hour, paid monthly
• Flexible working hours
• 33 days’ annual leave, rising with service (pro rata)
• Birthday Leave
• Healthcare Cash Plan
• Perkbox employee benefits platform
• Employee Assistance Programme
• Company Pension Scheme, contributions rising with service
• Workplace Nursery Benefit
• Enhanced Family Friendly Leave
• Long Service Awards
• One paid volunteering day per year

This is a superb opportunity for a customer-focused professional with an understanding of property or the letting industry to join our forward-thinking company. We know how important it is to foster a healthy, happy, and encouraging culture for our people to grow in their careers. That’s why we’ll make sure you have access to everything you need to achieve your ideal work/life balance and develop personally and professionally.

Other companies may call this role Property Lettings Administrator, Property Management Administrator, Customer Experience Co-ordinator, Lettings Administrator, Lettings Co-ordinator, Lettings Progression Administrator, Property Management Administrator, Letting Services Co-ordinator, or Property Services Administrator.

At Centrick, we believe having diverse teams in which everyone can be their authentic self is key to our success. We encourage people from all backgrounds to apply and we don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age.

So, if you’re after a brilliant new role as a Property Admin Assistant, please apply via the button shown.

About Webrecruit

CEO: David Jones
Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private
Website: www.webrecruit.co
Year Founded: 2001