Administrative Assistant Stirling, Scotland
Job description
Full time.
Open Ended.
The closing date for applications is midnight on Tuesday 08 August 2023.
Interviews are expected to take place Friday 25 August 2023.
There is an expectation that work will be undertaken in the UK.
This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK.
The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.
The Post
Working as part of a small team, the role of Administrative Assistant is to provide high quality and professional support to the University’s Research, Innovation and Business Engagement Directorate.
The postholder will provide a range of support for administrative tasks including mailbox monitoring, the creation and maintenance of a Directorate wide SharePoint, updating of Directorate guidance, supporting meetings, following financial procedures, and providing cover for administrative roles across the Directorate in the event of absences and annual leave.
The University operates under an agile working framework which enable staff to work for home when they are not required on a business location for their role. This role will be required to work flexibly across a mixture of Directorate spaces including on campus and at our Forth Valley College, Alloa there is also the option to work from home in line with the agile working framework.
Reporting to the Administration Manager, the Administrative Assistant will support them in co-ordinating the work of administrative staff across the Directorate, ensuring that resilience and consistent practice is achieved.
Description of Duties
- To support the Administration Manager in the effective operation of all financial, human resource, health & safety, and other service administration across the Directorate
- To support the creation and ongoing maintenance of the Directorate SharePoint
- To assist in the purchasing, allocation and monitoring of Directorate IT equipment
- To contribute to the ongoing development and improvement of administrative processes
- To maintain and update administrative materials and resources relating to the work of the Directorate, including web-based information
- To monitor the administration mailbox and respond effectively to enquiries from users of the Directorate’s services, with a focus on excellence in customer service
- To undertake appropriate personal and professional development activities in order to deliver best practice
- To undertake any other duties as may be required, in line with the grade and nature of the role, as directed by Administration Manager
Essential Criteria
- Educated to HNC level or equivalent (where no formal qualifications are held, additional relevant experience is required)
- Proven experience of working in a busy team/office
- Experience of providing effective clerical and administrative support
- Excellent customer service skills and a commitment to deliver a high-quality service
- Advanced knowledge, understanding and competence using a variety of IT systems (including Microsoft Office 365)
- Ability to work independently as well as part of a team
- Excellent verbal and written communication skills
- Ability to prioritise multiple tasks and meet deadlines with a ‘can do’ approach
Desirable Criteria
- Experience of working in a higher education or similar environment
- Experience of working with SharePoint
- Knowledge of basic IT equipment
- Experience of using electronic financial systems (such as Agresso)
About Us
The Directorate of Research, Innovation and Business Engagement works in partnership with Faculties, other Professional Services, and a wide range of external stakeholders to support and enhance the University's research and innovation performance. The University is committed to making a difference through our research, generating new ideas, insights and approaches that address the complex challenges and issues that are faced by human society. Supporting and enabling achievement of the strategic objectives set by the University for delivering research with impact is our core mission. The Directorate provides a full range of services in research and innovation strategy and policy; research funding and development; research governance and integrity; researcher development for staff and postgraduate researchers; contract and legal support; systems, data and analysis; research evaluation; innovation, commercialisation and knowledge exchange; enterprise, company creation and growth; and engagement with businesses and other research and innovation partner organisations. Responsibility for delivering the range of transformational projects within the University's City Region and Growth Deal programme is embedded within the Directorate. We work closely with the Deputy Principal for Research, the Dean of the Institute for Advanced Studies, the Dean for Research Engagement and Performance, and academic leaders throughout the organisation.
The University
The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions, and helping to shape society. Stirling is 4th in Scotland and 43rd in the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society – and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021).
The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 30 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.
More than 17,000 students study with the University of Stirling globally, with over 140 nationalities represented on its scenic central Scotland campus alone. The University – also home to 1,700 staff – is ranked first in the UK and top three in the world for its campus environment (International Student Barometer 2022, wave two). Ranked first in the UK and top five in the world for its sports facilities (International Student Barometer 2022, wave two), Stirling is Scotland's University for Sporting Excellence. Its world-class facilities provide the perfect training environment for the University’s sports scholars – many of whom compete at the highest level, including at the Olympics and Commonwealth Games – and for students, staff, and the wider community.
The University has twice been recognised with a Queen's Anniversary Prize – the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019).
The University is a signatory to the £214 million Stirling and Clackmannanshire City Region Deal and a central partner of the Forth Valley University College Health Partnership.
www.stir.ac.uk @stiruni
Job Reference: SERV01730
