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Job description

An opportunity has arisen for a Band 2 Administrator to join our busy Administration Team at Drayton House in Chichester assisting in providing a range of administration support to Community Dementia Services.

The team comprises the Dementia Assessment Service and Dementia and Older Peoples Mental Health Service covering the Chichester, Bognor and Midhurst areas operating between the hours of 0900 x 1700hrs Monday to Friday.

We are looking for someone who is enthusiastic, motivated, positive, organised and enjoys working as part of a team.

You will demonstrate excellent communication skills and will act as first point of contact for the team during office hours. You will respond appropriately in all situations by obtaining all relevant information and liaising with colleagues and other persons involved.

This role would provide the opportunity to build on new and existing skills. There is also an opportunity for professional development. You would benefit from previous experience in an NHS setting; however, training can be provided to assist with knowledge and competencies. You would be supported with a tailored development plan, and regular management supervision and support from senior colleagues.

To protect the health and safety of our staff/workers, patients, and those attending our sites, we encourage our workforce to get fully vaccinated against COVID

• Ability to work on own initiative and prioritise work, within defined policies and procedures and to set timescales.
• Have a flexible/adaptable approach to their work in order to meet various deadlines.
• Produce documents to a good standard, using Trust templates, in line with Trust guidelines.
• Type documents, letters, emails and reports when required.
• Photocopy, scan and upload documents when required.
• Input data into Carenotes and Excel databases.
• Deal with routine enquiries in a pleasant and helpful manner, communicate relevant information and refer to others as appropriate.
• Answer telephone calls, take messages and pass on accurately in a timely manner to the relevant departments/person and record them in Carenotes.
• Make room bookings.

Assist with organising meetings and events as requested.
We provide mental health and learning disability care for children, young people and adults across Sussex and for children and young people in Hampshire.

Working in Sussex:

• Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns
• Embrace the city life with great access to visit Brighton and London
• With easy access to Gatwick/ Heathrow and excellent railway links there is plenty of opportunity for adventure

We’d love you to join our Trust that is rated ‘good’ overall and ‘outstanding’ for caring by the Care Quality Commission. Our staff agree, with 82% of people in our recent staff survey telling us that they recognise that care for patients is our top priority.

Other key staff survey results include:

• 70% highlighting flexible working opportunities as a key point for satisfaction at work
• 79% reporting feeling able to make suggestions to improve the work within their team
• 77% identifying the opportunities to show initiative in their roles

We encourage flexible working. We know that a positive work/ life balance brings about huge health-related benefits, which has a positive impact on the care we provide. Please speak to us about flexible working, for example, home-working, term-time, part time hours, flexible start/ finish times or anything else. If it works for you and works for the role, we'll do our best to make it happen.

• Ensure that all information is handled in a confidential manner, in line with the relevant policies
• Liaise with other directorates and staff at all levels, both internally and externally.
• To be responsible for initiating and sending out, without reference, routine correspondence and a variety of self-help information.