Job description
Responsibilities will include undertaking complex tasks and projects, providing transactional support, and playing a critical role in managing all routine and daily administrative tasks. A flexible and adaptable attitude is essential - as is the ability to take ownership, drive processes and support change within the business.
- Assisting with client/matter onboarding via Intapp: running conflict checks; collating all relevant CDD documentation; liaising with Business Acceptance and instructing parties; obtaining and collating all relevant documentation/evidence; assisting with preparation of associated documents for review by the EAs and fee-earners.
- Assisting EAs and fee-earners with the billing process: producing draft bills; updating pre-bills on expert billing; producing and amending narratives; preparing bills for sending to the client under instructions of the EA/Partner.
- Preparing detailed reports for EAs and fee-earners.
- Creating, amending and proof-reading correspondence and documents ensuring high attention to detail and quality, sending out to clients as appropriate in accordance with EA and fee-earner instructions.
- Arranging any internal or external meetings as required by EAs and fee-earners, ensuring all arrangements are made including room booking, all necessary catering or technology requests are made, and calendar invites have been sent or updated.
- Arranging client and office payments and transfers, assisting with the review of client balances.
- Updating and maintaining departmental documentation as required.
- Ensuring all files are saved electronically to the document management system promptly and all original documents archived in accordance with the Records Management policy and procedure.
- Assisting with travel booking for fee-earners including liaison with travel company, arranging visas, booking travel and accommodation, arranging currency, preparing itineraries, ensuring compliance with the firm's Travel Policy at all times.
- Proactively maintaining and updating the client relationship management system, ensuring any follow-ups are actioned.
- Ensuring any expense claims are submitted accurately and in a timely manner and in accordance with the firm's requirements.
- Assisting with regular file reviews, closing finished matters when appropriate.
- Working effectively and collaboratively with EAs and fee-earners, liaising proactively with central teams as required and using initiative to resolve issues as they arise.
- Other ad-hoc admin tasks for EAs and fee-earners, responding to requests promptly, communicating and managing deadlines to ensure expectations and deadlines are met.
- Demonstrating confidentiality and diplomacy, at all times, being an effective and professional key contact internally and externally on behalf of the team.
- Excellent academic background
- Advanced Microsoft Office skills
- Commercial and financial acumen
- A thorough understanding of working in a professional, service driven environment and stakeholder/client/business confidentiality
- Confident and professional manner with the ability to build strong relationship with fee earners and clients
- Excellent communication skills and ability to interact at all levels
- Collaborative and supportive of the business and its initiatives
- Adaptable and open to change showing a willingness and confidence to make suggestions for change where appropriate
- Strong organisational skills and excellent attention to detail
- Ability to remain proactive and flexible at all times
- Reliable, hardworking, work to tight deadlines and have the ability to remain calm when under pressure
- Anticipate and identify potential problem and provide innovative solutions
- A strong team player
Our experience encompasses corporate, commercial litigation and arbitration, employment, pensions and private wealth, finance, marine and international trade, and real estate and projects.
We assemble teams of bright thinkers to match our clients' needs and give the right advice from the right person at the right time. Dedicating the highest calibre of legal talent to overcome the most complex issues, we deliver pragmatic, expert advice that is set squarely in the real world.