Job description
Would you like a fast-moving role that helps patients and supports clinicians, where no two days are the same? Would you like to take your first step into an administrative career or are you an experienced administrator looking for a fresh challenge? If so, we are seeking enthusiastic and motivated administrators within our busy Integrated Single Point of Access (ISPA).
The team provides a vital service that includes taking calls from patients, carers, GPs, hospitals, the Ambulance Service, and other healthcare agencies and professionals, and processing email referrals and messages received by the team. The team also provides administrative support to the Integrated Community Teams (ICTs), which consist of nurses, healthcare support workers, therapists, and the Frailty Support Service.
Whether full or part time, we offer working hours between 8:00am and 6:00pm. The service operates 364 days a year, so as a seven day service some weekend working is expected. Enhancements are paid for weekend and bank holiday working.
Flexible working options can be considered for the right candidates and once fully trained remote or 'hybrid' working is possible utilising the latest telecoms technology.
Opportunities exist to work towards achieving level 2 and level 3 vocational qualifications in Customer Service.
The office is situated in central Eastleigh within easy walking distance of the main bus station, railway station, and town centre shops. There is free on-site parking.
About Southern Health NHS Foundation Trust
CEO: Katrina Percy
Revenue: $100 to $500 million (USD)
Size: 5001 to 10000 Employees
Type: Hospital
Website: www.southernhealth.nhs.uk
Year Founded: 2011