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Job description

JOB DESCRIPTION/
PERSON SPECIFICATION

POST MIS Administrator
DEPARTMENT MIS
GRADE Scale 1
REPORTS TO Head of MIS and Funding
DIRECT REPORTS None
WORKING PATTERN Full Time, Monday to Friday

JOB PURPOSE

• To provide first line support to users of MIS systems
• To support and maintain the data held on MIS systems.
• To assist in the data administration of college systems e.g course files and enrolment systems

MAIN DUTIES AND RESPONSIBILITIES

• To provide first line contact/support including emails, Teams and Telephone calls
• To be responsible for managing all MIS helpdesk calls and escalating any support items as and when necessary
• To set up new, amendment and close courses onto the Student Management Information System ensuring the highest data quality standards
• To assist with the day-to-day maintenance of the College's Student Management Information

System

• To assist with the Curriculum Planning process
• To assist with the production and compliance of the ILR
• To maintain the production of student ULN's and resolve any errors.
• To create, maintain the College timetable and resolve any room clashes.
• To create and maintain all course e-registers.
• Regular running of reports and uploading to external agencies as required.
• To set up new User accounts onto the Student Management Information System.
• To support with updating learner records.
• Maintain a good knowledge of the Fee Policy and support with fee related queries.
• Set up and maintain Management Information System reference data.
• To support with all other Administrative tasks appropriate to the post.

General Duties:

• To commit to ongoing professional development by undertaking job related training
• To contribute to the planning and development of the service as a member of the team
• To have a duty of care to yourself and others regarding Health and Safety issues and ensure that the College’s Health & Safety Policies and Procedures are implemented.
• To actively promote the College’s Equality & Diversity policy, encouraging staff awareness and participation in all areas
• To actively promote the College’s safeguarding policy and be aware of your responsibilities to report concerns.
• To carry out duties pertinent to the scope of the post as directed by the Principal or other senior managers of the College.

The above are the key accountabilities as currently defined; they are not listed in priority order and should not be taken to be so. These accountabilities may be subject to periodic review, and the post holder will be expected to take on such variations as are consistent with the level of responsibility and purpose of the post.

PERSON SPECIFICATION

The successful candidate will fulfil the following essential requirements, and will also ideally hold the desirable attributes.

ESSENTIAL DESIRABLE LIKELY TO BE
ASSESSED BY:

I – Interview
AF– Application form
T – Task

KNOWLEDGE

1 Commitment to Equality and Diversity, Safeguarding and AF,I
Health and Safety

2 Knowledge of the external funding mechanisms and the AF,I requirements of GLA and ESFA methodologies with a good understanding of how this impacts college management information systems.

3 An understanding of database systems development and AF,T support

4 Knowledge of student record systems and how it is used T within a college environment.

ABILITIES/SKILLS/EXPERIENCE

5 Ability to work flexibly and adapt quickly and efficiently to a AF,I variety of working situations and needs

6 Ability to work with minimum supervision and to take AF,T,I initiative in solving complex problems as they arise.

7 The ability to communicate effectively, orally and in writing, T,I with staff at all levels, and with external organisations as required. This includes:

• ability to concisely summarise and present key information
• attention to detail and ability to spot and correct mistakes

8 Good analytical skills as necessary to interpret data and AF,I produce relevant reports.

9 Experience using sector software and data including Pro- AF
Achieve, FIS, PDSAT, OLDC, FaLA, The Hub and LRS.

10 Excellent IT skills, particularly with regard to MIS systems and AF,T,I
MS Office(Access, Word, Excel and PowerPoint) packages

11 The ability to deliver under pressure and to tight deadlines T,I without supervision, at a high level of accuracy.

QUALIFICATION
12 GCSE English Grade A* to C, 4- 9 or equivalent AF
13 Evidence of continuing professional development and its AF application to team or personal performance

Date last reviewed: June 2023

Job Type: Full-time

Salary: £22,431.00-£25,952.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Gym membership
• On-site parking
• Sick pay

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Richmond, TW9 2RE: reliably commute or plan to relocate before starting work (required)

Experience:

• Information Technology: 1 year (preferred)

Work Location: In person

Reference ID: RHACC033-23

About Richmond and Hillcroft Adult and Community College

Revenue: Unknown / Non-Applicable
Size: 201 to 500 Employees
Type: College / University
Website: www.rhacc.ac.uk