administrative assistant Somerset
Job description
The Open Mental Alliance is growing from strength to strength and we are actively investing in our infrastructure and expanding our team. The VCFSE alliance was formed to develop a bold new community-based mental health support service for Somerset residents and Rethink Mental Illness is the lead accountable body for this alliance.
In 2019 Somerset received trailblazer funding to develop and implement new models of community based mental health care, that integrate clinical and voluntary sector provision, in line with the NHS Long Term Plan and the NHS community mental health framework. That model of care is now known as Open Mental Health and is delivered by a partnership between the NHS, social care, and a VCFSE alliance. The award winning Open Mental Health has received national recognition and is cited in NHSE guidance as an exemplar.
Working under the direction of the Open Mental Health (OMH) Alliance Administrative Manager, you will provide administrative support to the Open Mental Health Lead Accountable Body Team, by undertaking a variety of tasks that support the responsibilities and duties of Rethink, as the Lead Accountable Body of the alliance.
As an administrative officer working for Rethink Mental Illness as part of the OMH Lead Accountable Body Team, you will be responsible for working closely with the Administrative Manager, the Senior Business and Partnership Manager, Co-production manager and officers and the members of the marketing and communications team.
What I do and achieve
- Under the direction of the Administrative Manager, I support the administrative function for events, training, workshops and meetings, including convening meetings, booking rooms, managing attendance, recording actions and taking and distributing notes.
- I build relationships with partners and those involved in our work, providing them with support, guidance, information & resources as required.
- I support the development of documents, reports, brochures or proposals as required, using various software applications
- I input to and maintain effective electronic filing systems
- I provide administrative support, as required, to the OMH small grants programme.
- I manage appointments and arrange travel and hotel bookings
- I liaise with external agencies and suppliers to order goods and services.
- I liaise with partners to support the process for execution of grant and sub-contract agreements across the OMH network.
- I support the gathering and submission of data as required, both for Rethink Mental Illness and for the VCFSE Alliance and Lead Accountable Body.
- I ensure the voice of lived experience is embedded within all of the areas of work I am involved in.
- I represent Rethink Mental Illness and Open Mental Health at events as appropriate.
Who I am?
- Based in or near Somerset – home based with some travel
- Strong knowledge and understanding of Somerset mental health systems
- Experience of partnership working, including maintaining strong working partner relationships in a VCSE environment
- Understanding and experience of working with people who use mental health services
- Must be able to demonstrate behaviours consistent with the values of the Charity
- Good standard of education with English and Maths at GCSE level or equivalent Diploma relevant to post
- Experience of working in a busy customer focused administrative environment
- Experience of servicing meetings, including taking minutes and preparing reports
- Experience of handling data, including producing accurate data submissions
- Working knowledge of Microsoft Office, including word, excel, powerpoint, outlook and teams
- Good verbal & written communication skills with a high level of attention to detail
- Strong organisational skills
- Able to work effectively as part of a team with flexible approach to undertaking a wider variety of tasks.
- Ability to plan / prioritise own work
- The initiative and enthusiasm to take part in all aspects of a busy department ensuring that a high, professional standard of work is maintained in a friendly and welcoming atmosphere
- Appointments will be at the minimum of the band.
- London Allowance is paid for roles that are based within the Greater London area only.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Please see further details on our website
You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!
Caring for our people.
We offer a wide range of support. Some of our benefits include:
PULSE: our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.
Wagestream: gives you instant access to up to 50% of your pay. Also provides a library of expert tools, tips and articles plus, helps you start building a rainy-day pot straight from your salary.
Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have a BUPA Employee Assistance Programme with access to appointments.
Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.
Planning for the future: We have a contributory pension scheme.
Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.
£300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
If you have any questions about the position, please contact -
