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Are you an experienced Lettings Administrator who has always wanted to work for one of estate agency’s premier brands but never had the opportunity? This could be your chance!

Our client is a high-profile, well-regarded estate agency in Chelsea. They are particularly strong and active in the higher end of the property market and pride themselves on their enviable reputation throughout London and the Home Counties.

As a Tenancy Administrator you will be supporting the lettings team, helping with the ongoing growth of the department. To be considered, you should have previous experience working in a lettings/tenancy administration role and be able to provide a high level of service to clients at all time. If this sounds like you, please get in touch today!

Responsibilities will include:

• Producing all new Tenancy agreements within 24 hours from receipt of the offer from the front office
• Preparing initial invoices, standing orders and rent demands for tenants
• Producing deed of guarantee document if required and send for signature or prepare up front rental payment invoice
• Confirming receipt in office of signed agreement by both parties. If not received, escalate and chase where necessary until received
• Drawing up all legal notices on behalf of the Landlord and processing efficiently and effectively
• Preparing communications and administering for any tenant or tenancy changes in regards to a deed of assignment and/or deed of surrender to end a tenancy
• Carrying out property inspections prior to move in for all corporate Tenancies
• Sending monthly reports capturing all corporate services figures
• Consulting and updating Team Manager and Lettings Office Head where necessary
• Ensuring all correspondence is responded to promptly
• When required, welcoming visitors and dealing with as appropriate
• Attending Lettings and team meetings
• Notifying Team Manager of any potential property issues.
• Keeping databases up to date
• Proactively maintaining own legal knowledge and complying with all Lettings legislation
• Ensuring the necessary processes and procedures are in place to support compliance
• Ensuring accurate data entry and any missing data is obtained and incorrect data corrected.

Personal specification:

• At least 6 months’ experience within a property administration role
• Educated to degree level would be beneficial
• Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
• Customer-focused with a commitment to maintaining excellent service standards at all times
• Excellent IT skills (Word, Excel, MS Outlook) and experience of using KYC systems or similar
• A strong communicator – both verbal and written
• Takes a proactive approach to administration, ensuring that where possible, efficiencies in processes are made
• Maintain a positive attitude towards routine tasks
• Accurate and exceptional attention to detail
• Professional approach
• Team player.

The salary for this role will be between £25,000 and £30,000 depending on experience. Excellent benefits include 25 days annual leave, life assurance, interest free season ticket loan, private GP service, group income protection, eye care vouchers, pension and more!

For further information on this exciting career opportunity, please apply online now via this webpage and we will get back to you immediately. Alternatively, please feel free to contact us in confidence on 020 7792 9779 or email us: [email protected].