administrative assistant Black Point
Job description
List of Duties
· Administrative duties including but not limited to; taking guest inquiries via phone and email, updating guest files, responding to questions for all guests, forwarding questions to members of staff, processing new guest bookings.
· Proficiency in MS Office Programs and Gmail/Outlook
· Light bookkeeping duties such as quarterly expense reports and individual tour expense reports
· Develop strategies and online campaigns to increase search engine optimization and guest interest
· Prepare for all tours including but not limited to: guest information lists, bike lists for the Guides, booking accommodations, dinner reservations, sending confirmation packages, shopping for tour supplies (fruit baskets and snacks) and scheduling
· Ensure that all trip information provided to guides, including traveller information is up-to-date and accurate
· Maintain online and physical records of all guests via a master list, update tour calendar, create and maintain tour charts for Canadian tours, Croatian tours and some European tours.
· Ensure guest payment deadlines are scheduled and met
· Develop and maintain relationships with Innkeepers
· A high level of accuracy and organizational skills are essential to this role and the ability to work independently as well as with a team. Ability to work within tight timelines. Self-motivated
· Ability to think on your feet and to adapt to changing situations. Problem solving skills also required.
· Ability to work Monday – Friday with some weekend work required June to September inclusive.
Job Type: Full-time
Salary: $17.00-$21.00 per hour
Benefits:
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Black Point, NS B0J 1T0: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
Expected start date: 2023-06-12
