Job description
Job Description
Title: Receptionist and Administrator
Salary: S6 - S10 £22,381 - £23,880 (£24,975 - £26,648 FTE) Pending cost of living increase - due October 23
Working hours: 8:00am – 4:30pm
Working pattern: Term time working with 10 days required during academy holidays (41 weeks).
The role:
● To lead front of house and provide a high level of service to visitors, staff, parents and students
● To maintain effective systems and processes in the administration of the academy
Specific duties:
Reception
● Receive visitors/callers to the academy in a friendly, professional and welcoming manner
● Provide high quality customer care and assistance and show sensitivity when required
● Deal effectively and efficiently with telephone enquiries, routing calls and taking
messages in accordance with academy procedures
● Ensure security, safeguarding and health & safety requirements are followed and the
Reception area is welcoming, tidy and safe
● Support with emergency evacuation procedures by ensuring that all visitors and staff are
accounted for
● Carry out First Aid duties and undertake training as required
● To maintain and update paper and electronic records, with an appropriate level of
discretion
● To provide effective communication with all stakeholders
Administrative
● Follow standard operating procedures to ensure the smooth-running of academy
administration processes
● Maintain academy filing systems and databases and assist with creating new student files
and archiving activities
● Administration of the academy signing in system and ensure this is used consistently by
staff and visitors
● Support with meeting arrangements and oversee use of the meeting rooms and other
specialist rooms, arranging facilities and refreshments, greeting and escorting visitors and
liaising with staff and external agencies as required
● Provide full clerical and administrative support to senior and middle leaders as required
● Support with producing and maintaining high quality displays of work and signage in the
academy buildings
● Work cooperatively and support the academy’s self improvement procedures and commit
to your own continued professional development
● Undertake such training as is necessary to operate the academy systems effectively and
ensure that academy procedures are adhered to
● Undertake any other duties within the scope and purpose of this post as directed by the
line manager
Other
● Undertake other various responsibilities as directed
● Support the academy’s values and ethos
This document is considered to provide an outline of the areas that this role involves. This
document does not preclude the post holder developing systems and structures not specifically mentioned but related to his/her broad areas of responsibility. The roles outlined above are indicative and do not preclude anything else which may be reasonably requested commensurate with the post held and duties undertaken.
Job Types: Part-time, Permanent
Part-time hours: 40 per week
Salary: £22,381.00-£23,880.00 per year
Benefits:
- Company pension
- Discounted or free food
- Free flu jabs
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Experience:
- Administrative: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: rec&dmin23