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  Processing various benefits, such as Separations, Leave of Absences (LOAs), Voluntary Shared Leave, Worker's Compensation, Americans with Disabilities Act (ADA), and Family Medical Leave Act (FMLA).
• Communicating with facility staff members in person, by phone and via email about policies and procedures regarding a benefit request and or clarification of specific benefits.
• Performing work within a Human Resources Integrated System (HRIS) and using Microsoft Office software.
• Reviewing confidential documents and verifying data is complete and accurate before submission for approval.
• Performing timesheet entry with accuracy for weekly payroll and may perform other administrative duties upon request.
• Assisting with the Hiring Process, scheduling interviews, preparing employment packages, completing employee references and background checks and new hire orientation.

The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application. Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities. (Note: These links were created for applicants of Department of Public Safety jobs and may not reflect the policies or procedures of other State agencies.)

To qualify for this position, applicants must document on the application that they possess ALL of the following.

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  Documented knowledge of office practices and procedures.
• Documented knowledge in Microsoft Office - Word and Excel.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

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  Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.
• The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Public Safety: PREA Hiring and Promotion Prohibitions (Download PDF reader) (Download PDF reader) (Download PDF reader).