administrative assistant Nottingham, England
Job description
NHS AfC: Band 4
Job overview
An exciting opportunity has arisen for a full - time Band 4 Specialty PA, Within the Gastroenterology department, based at the City Hospital.
The post holder will be working closely with a smaller team of administration colleagues as well as medical, surgical and nursing staff to provide an excellent administrative service for our patients and parents/carers. within our Non-Specific Cancer Pathway.
The role involves bringing together excellent written and verbal communication skills, good working knowledge of Microsoft Office, Diary planning as well as excellent planning and organisational skills. You will be a team player and also able to work on your own initiative to meet agreed plans and deadlines.
Main duties of the job
The successful candidate will play a crucial role in delivering a high quality Specialty PA service providing comprehensive administrative and secretarial support to a team of consultants, Registrars and Nursing colleagues within the the Gastroenterology speciality, whilst working closely with a team of administrative colleagues to provide excellent administrative service for our patients and parents/carers.
To understand the role in more detail, please read the attached job description and person specification documents.
Working for our organisation
With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Detailed job description and main responsibilities
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Person specification
Training and Qualifications
Essential criteria
- 5 GCSE’s or equivalent C or above – must include English
Desirable criteria
- Level 3 qualification in Business Admin/Customer Service or similar
Experience
Essential criteria
- Experience using Microsoft Office
- Proven administrative experience within a secretarial or customer service role
- Experience typing/audio typing letters
Desirable criteria
- Previous NHS Experience
- Knowledge of 18 week and cancer targets
Communication and relationship skills
Essential criteria
- Excellent communication skills with the ability to communicate with staff and the public at all levels.
- Ability to work as part of a team and quickly adapt to changing situations.
- Maintain confidentiality, sensitivity and empathy in communication with patients/colleagues
- Friendly and professional telephone manner
Desirable criteria
- Able to use judgement to make decisions in order to solve problems/enquiries
Analytical and judgement skills
Essential criteria
- Able to use judgement to make decisions in order to solve problems/enquiries
- Uses own initiative
Planning and organisation skills
Essential criteria
- Manages time effectively and displays initiative
- Ability to prioritise workload
- Demonstrates an ability to organise own work schedule
___________________________________________________________________________________
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.
ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
