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Job description

An Administrative Assistant is required to assist with the running and administration of the company's business. The position is based at the company's offices in Wolverhampton, working full-time (40 hours per week). The position will be reporting to the Directors of the company and to other members of staff as directed.

Duties (including but not limited to)

• Administering and progressing maintenance and extended warranty packages.

• Progressing customers offered quotations for new equipment.

• Progressing parts and materials outstanding to the business.

• Processing and filing paperwork, including quotations, invoices, service sheets etc.

• Answering and directing of telephone calls.

• Postal duties.

• Assisting with the preparation of Word and Excel documentation as required.

• General cover in the absence of other members of staff due to sickness/holidays, etc.

Requirements

• To have experience of working in a busy and sometimes demanding office environment.

• To have a polite and confident telephone manner, and to be comfortable with making frequent business telephone calls, and taking accurate and detailed messages.

• To be able to learn and understand the general principles of the company's products and the procedures used in the business.

• To be reliable and dependable.

• To have good literacy skills and good attention to detail.

• To be conversant with Microsoft Word and Excel.

• To be self-motivated with a positive work ethic and to be capable of working unsupervised.

Package

• Hours: 08:30 to 17:00 Monday-Friday with flexitime subject to approval by the Directors.

• Holidays: 25 days holiday (by agreement) plus statutory public holidays.

• Salary: In the region of £21,000 pa depending on experience and ability.

• A three-month probationary period will apply.

Job Type: Full-time

Salary: £21,000.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Wolverhampton, WV1 2EU: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative: 2 years (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: One location