Job description
Five years since opening our doors as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team. At Humber River Hospital, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Hospital is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.
At Humber River Hospital, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!
Join our professional team of Clerical Support Associates as we work together to deliver compassionate care that is responsive to the healthcare needs of our community.
We currently have an exciting opportunity for a Clerical Associate to work in our Bariatric Clinic, Surgical Program.
Reporting Relationship: Manager, Bariatrics
Responsibilities:
- Responsible for clerical support including patient registration and discharge, maintenance of patient records, order entry, statistics, and assisting with patient billing.
- Responsible for customer service including scheduling appointments, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner.
- Communicates with bed allocation and other departments to arrange patient placement.
- Communicates with other departments and service areas as required.
- Other duties as assigned.
Qualifications:
- Must be a high school graduate or equivalent.
- Completed secretarial and medical terminology courses preferred.
- Knowledge of medical terminology is required.
- Minimum of one-year full time recent clerical experience required, preferably in an out-patient health care setting.
- Computer skills required, keyboarding 40 wpm required.
- Meditech computer experience is preferred.
- Community-wide scheduling experience is preferred.
- Must have excellent communication skills, both verbal and written.
- Excellent customer service skills required.
- Excellent organizational skills required, including an ability to prioritize a varied and busy workload and work with tight deadlines, frequent interruptions, and emergency situations.
- Ability to work independently with minimum supervision, as well as in a team environment.
- Excellent attendance and discipline free record required.
Hiring Range: $25.993 - $26.904
Hours of work: Must be available for days, evenings and weekends, subject to change
Union: Teamsters Clerical
Why Humber? Why Now?
Humber River Hospital is on an exciting transformation journey of redefining patient care, as we leverage the most advanced technologies to enhance all aspects of delivering high-quality, safe care. We continue to build a people-centered workplace with excellent staff and physician engagement by hiring passionate, diverse and inclusive healthcare professionals. People who care and encompass our values of Compassion, Professionalism and Respect. People who are committed to making a positive difference.
We are a Huron Consulting hospital, focused on building our evidence-based leadership practice and hardwiring a culture that WOWs.
This description has been designed to indicate the general nature and level of work performed by the employee within this position. However, the actual responsibilities, duties, qualifications and experience may vary. Employee may perform other related duties as required to meet the ongoing needs of the organization. Information contained in this job posting/description is subject to change.
This position will be filled in accordance to the Teamsters Clerical collective agreement.
Humber River Hospital is committed to inclusion and diversity. We believe that diversity drives our culture of innovation. By bringing together a variety of different perspectives, it fuels our creative thinking, generates new ideas and creates solutions designed to address tomorrow's healthcare challenges today. We take pride in providing professional development and career advancement opportunities for our employees including minorities, women, veterans and individuals with physical and developmental disabilities. We also provide accommodation to applicants and all of our employees - from hire to retire.
Let us know what we can do to help you be successful during your recruitment experience at Humber River Hospital
About Humber River Hospital
CEO: Barb Collins
Revenue: $100 to $500 million (USD)
Size: 1001 to 5000 Employees
Type: Hospital
Website: www.hrh.ca