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We are looking for a Receptionist and Administrative Assistant to be the first point of contact for all visitors, staff and students at Harris Boys' Academy East Dulwich. To assist in the management of the reception area as well as providing administrative support in order to contribute to the smooth running of the academy.

Harris Boys’ Academy East Dulwich opened in September 2009 and is part of the Outstanding Harris Federation. Our vision is clear: nothing is impossible, and everything is possible, irrespective of personal characteristics or background. Every problem has a solution. We believe we are more robust, resilient and determined as a team than as a group of individuals. We support, challenge and hold each other to account at all levels within the academy to ensure that our students achieve their potential, are motivated, engaged and fully prepared for life beyond our academy. The academy’s specialisms are Enterprise and Sport with a ‘can-do’ ethos of always improving upon your personal best. The Academy will accommodate 750 boys when full. Harris Boys' benefits from a state-of-the-art purpose-built building with the very latest facilities and equipment. The Academy offers a co-educational Post 16 with the nearby Harris Girls' Academy, together comprising capacity for 400 Sixth Formers. Harris Boys was judged to be an outstanding school by Ofsted in December 2011.

Academy Ethos

We encourage our students to be critical thinkers and promote these skills throughout the curriculum. A student at Harris Boys' Academy will learn how to engage critically with foreign affairs, religion and society, issues of citizenship and the media, so they acquire the skills, and recognise the value of, thinking for yourself and thinking in a well-reasoned manner.

“We are very lucky to have an amazing staff team who work together, and what you get from this is an inertia of this body of professionals who are striving to be the very best they can be. It is down to these two points – staff who are on board, who want to change futures and want to be better at what they do, and students who buy into this idea of ‘I’m at school because I can make myself a better person and I can flourish in life.’ When you have these two points together, which is what we have worked very hard to obtain, then you can make wonderful things happen. And that’s shown through our outcomes and is also shown through if you’ve ever had a chance to speak to the boys and the parents of this school community.” Peter Groves, Principal

Your responsibilities will include:

• Providing a customer focussed professional reception service to visitors, staff and pupils
• Receiving and dealing with telephone calls, enquiries and visitors to the Academy via the Front Office and ensuring the staffing of the reception desk and switchboard
• Ensuring all visitors are issued with security badges and comply with the Academy Safeguarding Procedures
• Dealing with correspondence and e-mails appropriately
• Assisting the Attendance Officer, as required, in forwarding messages related to pupil absence
• Undertaking administrative and clerical tasks using Microsoft Office packages, including entering details and correspondence and data items into Management Information System
• Filing student records as required.
• Receiving, sorting and dealing with school forms, pupil files, round robins and reports
• Assisting with photocopying and other reprographics tasks
• Being a First Aider and administering First Aid if required (training will be provided)
• Extending hospitality to visitors to the school and escorting them as required
• Ensuring that the Principal’s PA / Principal is fully briefed on all important Academy matters which have come to your attention through the Front Office

We would like to hear from you if you have:

• Numeracy and literacy skills to a minimum Level 2 (A*-C/5-9 GCSE)
• Competency in the use of Microsoft Office packages
• Proficiency in the use of computers and databases
• Previous experience in an administrative or front office/reception role
• Demonstrable customer service experience
• High quality ICT skills including Word, Excel and PowerPoint
• Excellent communication skills including telephone manner and presentation of professional image
• Excellent customer care skills

If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.

Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.

We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan including access to a virtual GP, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits. Learn more about our benefits on our website.

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, and where applicable, a prohibition from teaching check will be completed.

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.