administrative assistant County Durham
Job description
The University
At Durham University, we are proud of our people, because they are at the heart of our globally outstanding institution, which is a key part of our local community. We inspire our people to do extraordinary things and we invite you to join our fantastic team.
Across the University, we have a huge variety of roles and responsibilities, which together make us one large and successful community. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer.
At the University we promote and actively champion equality, diversity and inclusion. It is crucial that everyone can be themselves and can flourish in an environment where everyone respects each other and is treated fairly. We want our people and wider community to feel happy, secure and proud to be a part of Durham. We are looking for the same values in you.
We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. For more information on our EDI strategy and values, click here
The Role and Department
Durham University Business School, one of the longest-established business schools in the UK, is a multi-disciplinary School characterised by academic excellence, internationally-rated research and superb student support services. The School's diversity and international standing are reflected in the student intake (with over 110 nationalities); accreditation by AACSB, AMBA, and EQUIS; and high positions in the UK and European Business School rankings. Further information on the School can be found at http://www.dur.ac.uk/business/
Further information about the role and the responsibilities is at the bottom of this job description.
Working at Durham
A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:
- 27 Days annual leave per year (in additional to 8 public holidays and 4 customary days per year), a total of 39 days. including time off between Christmas and New Year
- No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
- Discounts via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions.
- On site nursery is available and access to holiday camps for children aged 5-16 throughout the year.
- Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
- The opportunity to take part in staff volunteering activities.
- Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers)
- If you are keen on advancing in your role or career, we have a genuine passion for developing our colleagues from qualifications, to IT skills, courses and apprenticeships.
- Generous pension schemes.
What you need to demonstrate when you apply
To be considered for this role, here are the skills/experience we’re looking for:
1. Good spoken and written communication skills.
2. Basic digital skills including the ability to use the internet and email.
3. Basic numeracy and literacy skills.
4. Experience of working in a team.
5. Experience of managing time to meet deadlines.
6. Experience of working in a customer focussed service.
7. Ability to follow instructions, spoken or written, accurately.
How to Apply
We prefer to receive applications online. When you apply you need to submit a CV and/or a statement that tells us your experience and gives examples of how you meet the criteria above and/or submit the application form and include the information within the form.
We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates.
Who to contact for more information
If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process, Ashley Johnson, Learning and Teaching Manager, would be happy to speak to you, [email protected].
Typical Role Requirements
Here are the kind of activities that you’ll be asked to undertake and ways in which you’ll be expected to operate.
- Provide an excellent service to our students, your colleagues and anyone else you come across as part of your role by carrying out your tasks using the relevant procedures (which we will provide training for).
- Be aware of any hazards and risks and report any incidents.
- Log and record routine information and data for use by others.
- Pass on information for use by others.
- Use standard office-based devices and applications such as Word and devices including Banner and Learn Ultra to deliver services.
Teamwork
- Help and cooperate with the rest of your team.
- Help your colleagues when required with other key activities undertaken within your service.
- Help colleagues organise office equipment and resources such as stationery.
- Learn new skills and practices from more experienced colleagues.
- Bring any problems to the attention of more senior colleagues.
Communication/Personal
- Show a commitment to equality, diversity and inclusion and the University’s values.
- Respond to routine requests for information.
- Use digital devices and apps (such as email) to communicate with students, your colleagues and anyone else you come across as part of your role.
- Any other reasonable duties.
Specific Role Requirements
- In order to fulfil the terms and conditions of the apprenticeship, the post-holder will be required to complete training on a weekly basis towards the Advanced Apprentice Framework in Business Administration at Level 3.
The post-holder will be required to complete the English and Maths functional skills as part of their apprenticeship qualification if they do not hold a GCSE Grade 4 / C or above in English and Maths.
Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data.
When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.
