Administrative Assistant Gamlingay, England
Job description
Administrative Assistant – Donaldson Timber Engineering Cambridge. Location - Gamlingay
Competitive salary
Discretionary bonus scheme
Flexible working patterns
30 days' holiday with additional days linked to service
Donaldson Timber Engineering, part of the Donaldson Group, established in 1860, is one of UK’s largest, privately owned timber companies. We are a family of 11 businesses, ranging from B2B, retail, ecommerce, all with shared values and a common vision, driven by the desire to always do good. We are focused on always providing a number one customer experience, embracing innovation, and doing things in a sustainable way, not just for our business but also for the communities we operate in. But most of all, our People are at the heart of everything we do, which is why we are committed to nurturing and empowering our 1,500+ colleagues across the UK.
We are ambitious about diversity and inclusion. If you’ve got the right skills for the job, we want to hear from you. We specifically encourage female candidates and those from minoritised ethnic groups to apply for this post as they are currently underrepresented in the manufacturing and construction sectors of our organisation.
As a 6th generation family-owned business, Donaldson Group is committed to providing colleague benefits that are truly valuable. Benefits include but are not limited to: 30 days' holiday, inclusive of Statutory Bank Holidays, Length of service awards, Company sick pay, Employee Assistance Programme, (24/7 helpline, counselling sessions, legal, debt and life management advice line).
This Role
This role is an excellent opportunity for an enthusiastic, proactive and reliable individual to join our team.
Based in Cambridge, key responsibilities are:
- Answering calls from customers and dealing with general enquiries
- Providing a proactive support service to the Design Team
- Maintaining customer records including logging enquiries and updating customer records
- Preparing delivery notes
- General finance and credit control assistance
- Filing and all other general admin duties
Our Perfect Candidate
Our perfect candidate will have the following attributes:
· Proficient PC office skills
· Excellent telephone manner
· Gets it right first time every time approach
· Ability to learn, develop and continually improve performance and effectiveness.
· Excellent accuracy and attention to detail.
· Good interpersonal skills.
· Ability to organise and prioritise own workload.
· Flexibility – the ability to adapt, change, prioritise and still deliver on the things that matter most is crucial.
· Tact, discretion, and good judgment.
· Strong communication skills and ability to communicate at all levels.
· Skilled at providing pragmatic and commercial advice.
· Proven influencing and negotiating skills.
· Proactive and able to use own initiative.
· A strong desire to learn and develop
· Team player – collaborative and supportive of colleagues.
Previous experience is preferred but not necessary.
Hours for the role are 39.5 per week.
Job Types: Full-time, Permanent
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
Application deadline: 27/04/2023
Reference ID: 59/DTE/CA/23
