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DACBeachcroft has an exciting opportunity for an experience Administrative Assistant to join our Clinical Risk team on a full-time, permanent basis based in our Leeds office.

The role provides administrative and file management support across the team. Work will come either directly from the lawyer or through the Team Leader or Secretaries. The role is accountable for establishing and maintaining an ongoing service-based relationship with the team they support recognising and translating the needs and expectations into a responsive service.

We are a Disability Confident employer and guarantee to interview anyone with a disability, long term health condition or neurodiversity whose application meets the essential criteria for the role. If this applies to you and you feel you meet the minimum criteria for this vacancy as set out in this advert then please contact [email protected] in confidence, quoting the reference number for this vacancy in the subject box of your email, and a member of the Recruitment team will be in touch.

Client Relationship Management

• Taking instruction to undertake admin tasks relating to client relationship management.
• Responsible for ensuring current knowledge of client specific protocols and processes, and building these into current practices.

Administrative

• File management – updating and maintaining all electronic files, ensuring documents are filed correctly and named in line with the business-wide naming convention and the correct folder structures are adopted.
• File opening - ensuring matters are set up on case management system and accounts system in line with clients’ SLA.
• Checking incoming post – ensuring on Visualfiles that items are named correctly and filed either in retained PG&R files or batched post for Office Services to retain.
• Undertake all file closing/archiving procedures ensuring compliant at all times.
• Maintain accurate management and client information on an ongoing basis, in line with client and location protocols.
• Handle confidential information in line with the firm’s data security protocols.
• Electronic File History Bundling and sending to costs draftsman using PDF docs binder and Sharefile.
• Sorting medical records and preparing index
• Uploading to client's case management systems.

Communication

• Liaising with fellow team members on workloads and ensure deadlines are consistently met.
• Answering internal calls for other members of the team

Financial

• Assume responsibility for basic financial administration relating to cases

Processing

• Responsible for managing priorities and workloads to ensure deadlines are met. Liaising with Team Leader where challenges arise.
• Checking client and internal data for accuracy.
• Ensuring compliance with firm wide/department policies and procedures.
• Responsible for checking post and/or emails and dealing with as appropriate ensuring all client related correspondence is appropriately filed in firm’s document management systems

Customer Service

• Liaising with lawyers and Team Leader to take instruction and liaise on work requirements.
• Consistently and appropriately update service users on progress where appropriate.

• Relevant office-based administration experience.
• An aptitude for administration management and processes, with experience of working with document management/case management systems.
• Intermediate knowledge of Microsoft Office.
• An effective communicator with the ability to liaise with internal and external clients in a professional manner; striving to provide exceptional service at all times.
• Good organisational skills and ability to manage own time effectively within a fast-paced environment.
• Conscientious, taking personal responsibility for own work and accountability for its delivery and quality.
• Positive can-do attitude with the ability to adapt to change.
• Excellent attention to detail.
• Customer/client service focused.
• Proactive, professional and flexible approach to work.
• Keen to develop over a period of time with a willingness and ability to learn.
• Excellent team player, sharing in team goals to provide excellent quality and efficiency of service, with a willingness to take on new responsibilities and challenges.

We are a leading international legal business with over 2,500 colleagues and a diverse range of capabilities. We have 11 offices in the UK as well as offices in Dublin, Madrid, Paris, Singapore, Chile, Colombia, Mexico and Miami. We also have associations/alliances with firms in Malaysia, Brazil, Peru, Argentina, Central America, the USA, Australia and Germany.

We are a broad-based commercial firm with a strong heritage in insurance, health and real estate. This is complemented by a fast-growing Business Advisory capability. We represent a wide range of clients, ranging from household names to government departments and NHS bodies. We act for all of the UK’s top-ten insurers, we are market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top-12 housebuilders.

We have an impressive legal pedigree, with 142 Chambers UK 2021 practice area and individual lawyer rankings. In Legal 500 UK 2021, the firm received a top tier ranking for 37 of its practice areas, and 58 DACB lawyers were singled out in the ‘Leading Individual' rankings.

Our successes have been recognised by the legal industry and the markets in which we operate. These accolades include two top prizes in the ‘Excellence in Business Development’ and ‘Excellence in Technology & Innovation’ categories of the 2020 Law Society Excellence Awards – the highest accolade for law firms in England & Wales. Our health sector team won the ‘Crisis Management Team of the Year’ award at the 2020 British Legal Awards for its support to the NHS at the onset of the COVID-19 pandemic, and our Cyber & Data Risk team received the ‘Business Development Innovation Award’ at the 2020 Legal Innovation Awards, as well as ‘Cyber Law Firm of the Year’ at the prestigious Insurance Insider Cyber Rankings Awards, for its market-leading suite of digital tools to help our clients prepare for and respond to cyber and data risk crises.

Our vision is to be leading business advisers, recognised for our insight and our outstanding commitment to clients, and for being the place where talented people want to work. For further details on our work and our culture, please visit www.dacbeachcroft.com.

Application Details

At DAC Beachcroft, we don’t just accept your differences we celebrate them. From bespoke solutions for our clients, to treating you like an individual. Our strength comes from your diverse ideas and bringing the whole you to work. So if you’re good at what you do, come as you are. We welcome direct applications and are happy to talk flexible working.

We also want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application. If this opportunity sounds of interest to you, please make an application and submit your CV. Your application will be dealt with in the strictest of confidence.

Note for Recruitment Agencies – the DAC Beachcroft recruitment team is responsible for managing all current vacancies through direct hiring and referrals wherever possible. We do work with recruitment agencies and where we require external support we will formally release those vacancies to the agencies on our Preferred Supplier List deemed best placed to assist us. Speculative CVs sent by any agency to any DAC Beachcroft employee without a specific request by the recruitment team will not be accepted and with no introduction fee applicable. Our recruitment team can be contacted at [email protected]