Job description
The Department of Information Services is recruiting for a Supervising Office Assistant II. This is a full-time position located in Moreno Valley.
On a daily basis, the incumbent will serve as a department supervisor for a clerical team performing hospital telephone operations/trauma call dispatch 24/7. This role will include interacting with internal and external customers of varying organization size and influence (In-person, MS teams, over the phone, etc.). They will be responsible for equitably developing, managing, and maintaining monthly schedules for themselves and their clerical unit, update excel call/trauma code tracking logs, assist with updating policies/procedures that impact operations, and perform other clerical functions as required. They will ensure that subordinates performing telephone operations are providing timely service delivery for incoming calls and traumas according to Hospital policies and procedures.
The most competitive candidates will possess the following:
Work Schedule: 5/40 weekends and Holidays. Overtime Required.
Bilingual preferred
Meet the Team!
To find out more about Riverside University Health System, please visit:
http://www.ruhealth.org
On a daily basis, the incumbent will serve as a department supervisor for a clerical team performing hospital telephone operations/trauma call dispatch 24/7. This role will include interacting with internal and external customers of varying organization size and influence (In-person, MS teams, over the phone, etc.). They will be responsible for equitably developing, managing, and maintaining monthly schedules for themselves and their clerical unit, update excel call/trauma code tracking logs, assist with updating policies/procedures that impact operations, and perform other clerical functions as required. They will ensure that subordinates performing telephone operations are providing timely service delivery for incoming calls and traumas according to Hospital policies and procedures.
The most competitive candidates will possess the following:
- Intermediate MS Excel experience
- Lead/In-Charge/Supervisory experience
- Training new staff
- Strong written/verbal skills; ability to work in a fast-paced, demanding environment
- Knowledge of information technology, purchasing processes, administrative operations including human resources, staffing, and payroll/timekeeping.
Work Schedule: 5/40 weekends and Holidays. Overtime Required.
Bilingual preferred
Meet the Team!
To find out more about Riverside University Health System, please visit:
http://www.ruhealth.org
County of Riverside
www.rc-hr.com
Riverside, CA
Jeffrey Van Wagenen
Unknown / Non-Applicable
10000+ Employees
Government
State & Regional Agencies
1893