administrative assistant United Kingdom
Job description
Complaints Administrator, St Asaph
Part Time- Permanent
25 Hours per week
£23,464 per annum pro rata (£15,854)
At ClwydAlyn we put people at the heart of our business.
Would you like 25 days paid holiday, with the opportunity to sell/purchase more annual leave, receive up to 8% employer pension contributions, join a Cycle to Work scheme, receive eye care vouchers, excellent enhanced maternity package and many other company benefits? We are an agile working organisation and a member of the Working Families Group, truly living and breathing our values of trust, hope and kindness.
We have an exciting opportunity for a Complaints Administrator to join our Governance and Regulation Team at St Asaph.
The purpose of the post will be to assist the Governance and Complaints Manager in managing the Group’s Compliments, Concerns and Complaints system. You will provide the first point of contact to help resolve concerns. You will be customer focused, responsive, objective, fair and proactively look for solutions and improvements.
You should possess GCSE A to C grade, HNC, NVQ Level 3 or equivalent qualification in Business Administration. You should also have excellent Microsoft Office skills and preferably some experience of working in complaints processing.
The closing date for applications is 9th August 2023
Interviews will take place on Tuesday, 15th August 2023
Job Types: Part-time, Permanent
Part-time hours: 25 per week
Salary: £23,464.00 per year
Work Location: In person
Application deadline: 09/08/2023
