administrative assistant Worthing, South East England, England
Job description
To deal with complex queries from a wide range of organisations and individuals in a professional and sensitive manner, ensuring confidentiality at all times. On occasions, this may involve handling a caller who is upset or aggressive. To present a professional, welcoming and helpful image to staff, other organisations, the public and press. To be aware of the environment within which the Research & Innovation Department operates so as to ensure the effective and appropriate use of their time through prioritising appointments, dealing with correspondence and dealing with senior staff from the NHS and other organisations.
Make and receive phone calls, taking messages, dealing with telephone and email enquires appropriately and sensitively and professionally. Forge and build collaborative relationship with other departments and staff in the Directorate, to work effectively in managing priorities
