administrative assistant Norwich, England

Aviva

Full Time Norwich, England 27500 - 22000 GBP ANNUAL Today

Job description

Pensions Administrator - Starting salary between £22,000 to £27,500 (depending on hours, skills and experience) plus additional benefits

We are looking for Customer Service Experts to join our rapidly expanding Bulk Purchase Annuity administration team. We want you to help us deliver the very best service to our customers and pension scheme trustees.

A bit about the job:

This role will involve calculating technical and personalised pension quotations for our customers, which help them to make the important decisions about their retirement options. Our fantastic team of pension administrators are transforming our customer’s experiences, through their dedication and passion to improve every interaction we have with them. Our product can be technical - there is a lot to learn but don’t worry, you’ll receive a healthy mixture of ‘classroom based’ and ‘on the job’ training and support to help our customers. You’ll be joining a team of highly engaged and passionate people, supported by amazing leaders and a vibrant culture.

Skills and experience we’re looking for:

Strong mathematical background and/or problem-solving skills to help you master complex pension calculations across a wide range of pension schemes
Confident working with Microsoft Excel
Ability to follow processes and procedures, to manage your own workload effectively and identify opportunities for improvement
Great teamwork and communication skills
Experience in pensions administration or the financial services environment would be advantageous, however what’s essential is the mental agility and desire to learn our processes

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

Starting salary between £22,000 and £27,500 (depending on location, skills, experience, and qualifications)
Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s.
Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
Brilliantly supportive policies including parental and carer’s leave
Flexible benefits to suit you, including sustainability options such as cycle to work
Make a difference, be part of our
Aviva Communities
and use your 3 paid volunteering days to help others
We take your wellbeing seriously with lots of support and tools

Take a look

to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and

welcome everyone

– we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look

here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Marya Hussain a call on 07785696927 or send an email to [email protected]

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