Administrative Assistant Norwich, England
Job description
AMS is the world's leading provider of Talent Acquisition and Management Services. We deliver award-winning solutions to over 65 outsourcing clients and consulting services to hundreds more. Our Contingent Workforce Solutions (CWS) service acts as an extension of our clients' recruitment team and provides professional interim and temporary resources.
Our client is a well Known Corporate and Institutional banking organisation with headquarters in Central London and several other global locations; Providing Finance and Risk Solutions as well as Trading and Flow Sales to global financial institutions, investors, counterparties and corporate customers on a day to day basis.
The Role :
AMS is currently seeking self-motivated individuals for an administration role as a Customer Service & Operations Analyst within a leading UK bank based in Norwich. This is an exciting opportunity for anyone passionate about administration.
- Full time - 35 hours per week
- Shifts between 9am-5pm, Monday to Friday
- £12.34 per hour
As a Customer Service & Operations Analyst
- We’ll look to you to deliver successful outcomes for your customers by completing admin duties in an accurate and timely manner
- You’ll communicate with customers over the phone when necessary
- You’ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different tasks on a daily basis
The skills you'll need
In order to excel in this role, you’ll work well in a fast-paced environment and have good organisational skills to deliver to deadlines.
You’ll demonstrate:
- An awareness of changes in trends, policies and regulations
- An understanding of mortgages and the financial sector
- High attention to detail
- Ability to follow a process from start to finish
Benefits:
- Training to be provided
- Free access to UnMind – a mental health and wellbeing platform that you can use throughout the duration of your assignment to support with mental health, life events, and physical health and wellbeing
- Access to a benefits scheme giving you access to discounted holidays, vouchers, saving bundles, competition and giveaways and a 24/7 worker assistance programme including always accessible counselling services
Interested? Here are the next steps after your application:
- You will receive a short assessment with multiple choice options
- If successful, you will be sent a link to submit a video interview containing 3 questions, each with a 3-minute time limit.
- If successful, you will be invited to a telephone screening call with a recruiter from AMS
- Short call with the client
- Offer decision
Job Types: Full-time, Temporary contract
Contract length: 6 months
Salary: £12.34 per hour
Benefits:
- Wellness programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Norwich: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative: 2 years (preferred)
Work Location: In person
Expected start date: 15/05/2023
