Job description
Job Description Summary
Job Description
Customer Due Diligence Administrator
6 & 12 Month Fix Term Contracts
We're Aegon. We're a company of ambitious, positive problem-solvers who get things done. We're a team, not a group of individuals. Collaboration is our life force, and we believe it's our duty to leave things better than we find them.
We help people live their best lives. We help them with the big stuff, for the moments that matter: Pensions, Savings, Investments.
Working within AEGON’s operational risk framework, the Customer Due Diligence team oversees the assessment, reporting and challenge of High-Risk customers across all of Aegon’s business units. It also helps support the operation in their delivery of an effective control framework, by providing technical support.
As a Customer Due Diligence administrator, you will be in the centre of customer analysis carrying out a range of tasks to review new and existing customer accounts within Operations.
We’d love to hear from you if you have:
- Experience in accurate review and updating of relevant systems.
- The ability to work unsupervised and deliver accurate, high-quality work across multiple tasks in a timely fashion, prioritising efficiently.
- Have a continuous improvement mind set, willingly adapting to changes in systems and processes.
- Have strong interpersonal, communication and presentation skills.
It’d also be great – but not essential - if you’ve got:
- Industry knowledge along with an awareness of the FCA, JMLSG Guidelines, AML, and Financial Crime processes.
What’s in it for you?
- A competitive salary from £22,160 – £27,700 depending on the experience you can bring
- A non-contributory pension between 8%-12%
- A discretionary bonus, depending on personal and company performance
- 34 days leave per year (including bank holidays, pro-rated for part-time)
We know our staff have busy lives and commitments outside work, so we work flexibly where possible and have a hybrid approach to office working (typically 2 days in the office per week, 3 from home).
We also offer private medical cover, life assurance, critical illness cover, enhanced parental leave and a variety of lifestyle benefits to help our staff live their best lives, including retail discount vouchers, cycle2work scheme, subsidised restaurant and online GP appointments.
We ask everyone to be brave, raise their game, deliver first time, help others, and act in everyone’s best interests. If you recognise yourself in this, we’d love to hear from you.
Closing date: Thursday 13th July
The legal bits
We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing satisfactory references.
Equal Opportunity Employer:
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their age, disability, race, religion/belief, gender, sexual orientation or gender identity.