Job description
Student Services
Administrative Assistant (3 posts available)
Ref: SC4366
Starting salary from £21,197 per annum, dependent on skills and experience, with an annual increment up to £23,144 per annum
The Administrative Assistant will work as part of the Professional Services Team (PST) and provide administrative support in Student Services.
PST support the work of over 70 advisers, tutors, therapists and senior managers in Student Services and is the essential logistical support for all processes and activities of STS.
Duties will include responding to email enquiries from students, University staff, external enquirers and organisations. Provision of administrative support to support internal processes in Student Services e.g. appointment booking, online referral processing, creation and maintenance of trackers, ordering of stationery and equipment, dealing with appointment queries
These roles are generally non-student facing but may require some interaction with students on arrival for appointments.
You must have five passes at GCSE at Grade C or above, including Mathematics and English (or equivalent qualification or relevant experience in a comparable role). Recent experience of working in an administrative role in a busy office environment and excellent customer relations via email and online systems are essential.
The posts are available immediately on a full-time indefinite basis.
UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.
Further information on our great benefits package, including 34 days annual leave inclusive of Bank Holidays and additional University Customary days, can be found on our benefitspage.
Closing Date: 30 May 2023
To apply for this role please visit https://myview.uea.ac.uk/webrecruitment/pages/vacancy.jsf?vacancyRef=SC4366 where you will be able to complete and submit an online application. Please note, CVs received directly from Indeed will not be considered, only applications made via the UEA website.
The University is committed to diversifying its workforce. As examples, we already hold an Athena SWAN Silver Institutional Award in recognition of our advancement towards gender equality. We also have a Vice-Chancellor led Taskforce on Tackling Racism and a Race Equality Charter Working Group which support our work on race equality. Our aim is to submit to the Race Equality Charter in 2024.
Job Types: Full-time, Permanent
Salary: £21,197.00-£23,144.00 per year
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free or subsidised travel
- On-site gym
- On-site parking
- Sick pay
- Store discount
- Wellness programme
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Norwich
Application deadline: 30/05/2023
Reference ID: SC4366