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REQ00512

08/03/2023

21/04/2023

Woking

Up to £25,000 per annum depending on skills and experience

37.5

Full time

Be able to competently represent Stagecoach Performing Arts when communicating with customers and internal/external partners and adopt the Stagecoach way.
Liaise with the Principals to deliver the best possible customer experience at all times
Liaise between Support Centre and Principals - providing information and identifying and resolving any issues that may arise
Communicate with the Senior Events Manager supporting projects and tasks as agreed
Update, upload and reorganise documents on the intranet as required
Keep all Events data updated following communications with Principals
Manage ticket sales platforms and ensure website changes and social media postings
Liaising regularly with finance team through weekly meetings
Record and maintain event related information, ensuring it is kept up-to-date at all times and processes and procedures are in place.
Manage administration and ensure that all correspondence and purchase orders for suppliers are sent and received in a timely manner
Collate relevant material from Principals including registers, paperwork and programme copy, ensuring appropriateness and quality
Other ad-hoc requirements as required
Drive self-development through ongoing research and networking
Responsibility of an individual and shared email inbox
Be a point of contact for the extended team
Support with the organisation of training and development programmes - including diarising, booking venues and delegate communications, pre and post event admin
Support with department admin such as updating spreadsheets and records of franchisee and teacher engagement
Attend regular meetings with the Performance, Production and Partnerships Team
Assist with the administration of Franchisee product purchases such as Events and Show in a Box
Some knowledge of teaching and learning and performing arts
Administer all paperwork relating to bookings, invoices etc, keeping the event trackers up-to-date with relevant information and ensuring that any vacant places are filled
Oversee the day to day running of the administration duties whilst the Event Managers are running an event

Excellent written and verbal communication skills
Proficient with Microsoft and Google suites
Excellent organisational skills with attention to detail
Able to work on own initiative but also within a team
Able to meet tight deadlines
Customer focused