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Job description

30 hours per week

An opportunity has arisen for an Administration Assistant to work in our Gastroenterology team at Leicester Royal Infirmary.

You will become part of a talented, passionate team of people, committed to providing the best care and treatment to patients.

In addition to effective interpersonal skills, the post holder will need to be flexible as they may be required to occasionally undertake cross site working to meet the needs of the service.

To provide administrative support to the secretary team within Gastroenterology.

Duties will include; preparing notes for clinic, answering telephone calls, requesting patient reports, liaising with consultant and nursing teams and a variety of other administrative duties.

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:

• We focus on what matters most
• We treat others how we would like to be treated
• We are passionate and creative in our work
• We do what we say we are going to do
• We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.

About the University Hospitals of Leicester NHS Trust: (leicestershospitals.nhs.uk)

• Handling the post and distribute across the site
• To prioritise work in order to meet deadlines
• Maintain the medical records filing system
• To ensure all health records are booked and tracked in and out of the hospital
• To utilise patient level reports as required
• Cover other departments and sites in the temporary absence of colleagues
• All staff have duty to make effective use of resources
• Ability to work on own but within practical guidelines

Please see attached job description for more details.