Administration Assistant Maidstone, England
Job description
We are a specialist training provider in Kent and Sussex that specialises in Accountancy and Leadership & Management courses and apprenticeships. We are looking for an Administration Assistant to join our team on a permanent basis to help support all business functions.
You will work closely alongside all departments, and managers, in a variety of tasks and responsibilities, with the core focus being on helping support the smooth running of the business on a day-to-day basis. This role will also support the Head of Apprenticeships in onboarding and compliance processes and paperwork.
Your duties/responsibilities will include, but are not limited to:
- Oversight of the apprentice onboarding process, supporting on paperwork and ensuring apprentices are ready to begin by their planned start date.
- Running and providing reports to Senior Management, and employers, on apprentice progress as directed
- Monitoring and communicating with enquiries, and providing assistance on study paths for those enquiring, through to successful booking
- Processing course bookings in line with company processes
- Supporting learners with material and content enquiries, maintaining the online learning system to ensure learners have access to the correct material
- Supporting the apprenticeship team on administration of the EPA process, such as booking professional discussion assessments
- Maintaining in house learner management systems with accurate learner information
- Supporting the tutor team through the set up of classroom and class logistics, as well as the printing and sourcing of course material
- Support in the maintenance of building facilities, such as maintaining sufficient office supplies and restocking of the kitchen and toilet facilities.
- Invigilation and set up of examinations, supporting learners through the booking process as needed.
Further ad hoc tasks are likely to appear within the role as business needs arise. The above is an indication of the tasks within the role and is not intended as an exhaustive list.
Key skills/experience:
- Previous administration and office experience is essential with proven independent and team working skills.
- Excellent and professional interpersonal and communication skills to both internal and external stakeholders.
- Highly organised with a good eye for detail, and the ability to manage your time well.
- The ability to work pro-actively.
- Comfortable with working in a small team.
- Good and demonstrable knowledge of Microsoft Office applications, in particular Word, Excel and Outlook.
Job Types: Full-time, Permanent
Salary: From £20,000.00 per year
Benefits:
- On-site parking
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus scheme
Work Location: One location
