Job description
Would you like to work for an organisation who has the following values embedded into everything that we do?
- Compassion
- Honesty & Integrity
- Trusting & Being Trustworthy
- Fairness & Respect
- Openness & Collaboration
We have a part-time vacancy for a Business Support Assistants in East Cornwall whose core focus will be to support the work of our frontline practitioners; enabling them to achieve the best outcomes and prioritise direct work with children and families and ensure timely communications with service users and partner agencies. The part-time role is 18.5 hours per week working Monday and Tuesday 8.45am – 5.15pm & Wednesday 8.45am – 12.30pm.
Successful applicants will work as part of a team, supporting children and families across the county through the delivery of high-quality business support services. Duties will involve a range of tasks including the monitoring of admin mailboxes, distribution of correspondence and reports, records management, meeting administration and detailed recording of complex meetings within strict timescales, financial transactions and input of information to the Case Management System.
Whilst the location/work base for these roles has been specified, our evolving ways of working means that the role may require you to work remotely (e.g. from home/other locations). We work flexibly to most effectively support the people, services and organisations that we support and will discuss this with you during the recruitment process. There will be a requirement to assist with the delivery of business support within our core business hours.
About You (Skills, knowledge, qualifications etc)
Applicants should have 4 GCSEs (A-C), or equivalent, including English and Maths and have excellent keyboard skills. Experience of working in an office environment would be an advantage. Comprehensive training will be given and once established in the role, opportunities for career development will be available.
You will have good interpersonal and communication skills, with the ability to liaise appropriately with all levels of staff, service users and other agencies. A professional approach, applying discretion and diplomacy is essential. We also require flexibility and the ability to enjoy the challenge of working within a busy team environment, producing good quality, accurate outputs while working to deadlines.
This position will be subject to a Standard Disclosure and Barring Service check.
For an informal discussion or enquiries about this post, please contact Christina Simmonds, Business Support Manager - 07849 305166, [email protected].
This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.
Please view the role profile here, your application will need to demonstrate how you meet the required criteria. Please ensure you answer all of the pre-screening questions in full, within the application form. Guidance on how to complete your application can be found here – The application process. Please do not upload any additional documentation in support of this application. Applications will be considered based on the screening questions and qualifications and experience details provided within the application form only. Any further attachments will not be considered when the recruiting managers are shortlisting for interview.
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g. race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
More information about working for Cornwall Council is available here.
We are happy to talk about flexible working options.