Administration Assistant London, England
Job description
Introduction
We are a brand-new Financial Litigation Department within a primarily, well respected Criminal Law Firm. We are currently running a range of claims for Business Energy, Mortgages, SIPPS and HDR, with further plans of significant expansion.
We are recruiting several individuals for a new team which will be focussed on running claims for Mis-sold SIPPS.
Our law firm prides itself on diversity and innovation. Caring for our clients and delivering the best possible service and outcome is at the forefront of our focus.
Role Description:
The Administration team member will be expected to deliver excellent performance, working collaboratively with the rest of the litigation team to ensure that, firstly the reports produce meet best practice in their review, logic, format, and presentation. Secondly reporting in a timely fashion to meet strict deadlines and targets.Finally, any further ad-hoc tasks which contribute to the progression and growth of the department.
The following list and descriptions define the work you will be involved in.
· Identification of best potential cases for process (starter level selection).
· Maintenance and updating of the CRM system for all cases, including following the defined processes and tracking of time spent on each case.
· Client engagement.
· Gathering of information, questionnaire, and witness statement.
· Data collection using DSAR and other processes.
· Further client calls and updates (from time to time across the process)
· Data and DSAR review and report generation.
· Sign up & onboarding process to the law firm.
· Sign up to funder and ATE Insurance.
· Filing case files and handling client caseloads.
· Reporting on clients and cases in both a structured and ad-hoc approach to internal management and external related parties.
· Taking phone calls, answering correspondence, and filing.
· Being available at any stage to support the Head of Operations and Lawyers to deliver any task required.
Skills:
· Excellent written and verbal communication skills
· Highest attention to detail
· Ability to multitask
· Analytical
· Exceptional organisation
Experience:
· Administration 5 years+
· Legal experience preferred
Workplace Benefits:
· 20 days annual leave + bank holidays
· Flexible working hours
· Social events – drinks, lunches and much more throughout the year
· Experience in the set-up of a start-up law firm department
· Opportunity for progression if desired
Location: Chancery Lane
Salary: £25,000-£35,000 DOE & pro-rata.
Job Types: Full-time, Permanent
Salary: £25,000.00-£35,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Flexitime
- Sick pay
- Transport links
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- Customer service (required)
- Administrative experience (required)
Language:
- English (required)
Work Location: In person
Reference ID: ADM
Expected start date: 05/06/2023
