Admin Support Stevenage, England
Job description
Salary:
£21,000.00 - £23,000.00 per annum, plus benefits (D.O.E.)
BENEFITS
- 28 Days holiday + UK Bank Holidays
- Paid day off on your birthday
- Enhanced Parental Leave - Maternity pay (after 2 years’ service) = 13 weeks full pay and 13 weeks ½ pay with / Paternity (after 2 years’ service) = 4 weeks full pay
- Company Pension Plan
- Income Protection Insurance Scheme
- Death in Service Benefit (x2 times your annual salary)
- Cash plan benefit to assist with medical and wellbeing costs
- Annual charitable donation to chosen charity
- Support & funding for study towards your professional qualification
- Free on site parking
- Work from home (Once competent and agreed with line manager)
- Employee wellness programmes
- Cycle to Work Scheme
- Company Events
- Casual Dress
- Refer a friend scheme
- Paid time off for volunteering
Qualifications:
· GCSE Maths & English at Grade C/Level 4 or above
· Chartered Insurance Institute Certificate in Insurance (willing to work towards)
About You:
Are you a detail orientated individual with previous admin experience looking for a new challenge? Do you thrive in a diverse and fast paced environment, enjoy speaking to clients and always striving to go above and beyond?
Within this role, you will be responsible for supporting our Stevenage based Medical Malpractice team by delivering high levels of service to clients & partners, whilst assisting with growth and development targets in support of the business strategy.
We are looking for someone who is:
- Confident and capable of building rapport over the telephone to provide an excellent client experience
- Has the ability to work in a regulated, compliant and client focused environment
- Organised, resourceful, deadline driven and supportive of wider team
- Quality orientated with great attention to detail and strong administrative skills
- Willing to work towards their Cert CII Qualification
About the Role / Key Responsibilities:
· Providing administrative support across MIAB
· Prepare and maintain client files
· Prepare recommendations
· Identify areas for planning
· Undertake research and identify appropriate solutions both independently and with the adviser
· Prepare information/comparisons for analysis by adviser
· Prepare draft recommendation reports to be discussed/signed off by adviser
· Implement recommendations
· Prepare suitability letters in accordance with agreed recommendations
· Complete applications/proposal forms where required
· Ensure all compliance paperwork is in order
· Review
· Act as main point of contact and deal effectively with queries from clients and other parties through effective communication
· Organise future review meetings with client
· Roll out of changes in process, compliance updates and ensure smooth implementation
· Positively contribute to the appointments being booked or the leads generated
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business and commercial objectives.
About Us
MIAB is part of the Lloyd & Whyte Group , a family of businesses which provides insurance and financial services to specialist markets. We offer a variety of roles for talented people who want to join us.
We live by our company values: having fun, being supportive, acting professionally, growing partnerships and curating ambitious thought.
As an award-winning company, professionalism and qualifications are integral to our company culture. We believe it’s vital that everyone within the business feels valued and has the right tools to do the job required of them.
Job Types: Full-time, Permanent
Salary: £21,000.00-£23,000.00 per year
Benefits:
- Cycle to work scheme
- On-site parking
- Wellness programme
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Bessemer Drive Stevenage., SG1 2DX: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative: 1 year (required)
Licence/Certification:
- GCSE Maths & English at Grade C/Level 4 or above (required)
Work Location: One location
