Admin Supervisor Upper Heyford, England
Job description
Great Bear is a leading 3rd party logistics business providing a wide range of ambient warehousing services, shared-user and dedicated transport solutions to a wide variety of customers alongside offering a flexible mix of added-value services to simplify supply chain. We operate over 7 million sq.ft. of warehousing space across 30+ locations in the UK. Our distribution network spans all corners of the country.
Our Northampton site are now recruiting for a Admin Supervisor on a full time basis.
Salary: £28,000.00 per annum
Working hours: Monday - Friday 8:00 - 16:00
The purpose of an Admin Supervisor is to contribute to the success of the site by supporting the day-to-day running of the Admin Team, ensuring that all schedules for inbound and outbound bookings are run efficiently, liaising with Shift Managers hauliers and clients to maintain a smooth flow of work throughout the shift
Key Duties of a Admin Supervisor:
Efficiently managing the inbound & outbound bookings schedule to ensure collection and delivery times are met.- Issuing instructions to designated staff to maintain a smooth flow of inbound and outbound bookings
- Being the initial point of contact for customers
- Communicating issues to Shift Manager in a timely manner to minimise disruption to the schedule.
- Participating as an active member of the Bookings & Admin team, and to offer suggestions for solving problems, improving efficiency, customer and quality focus.
- Maintaining good communication with Operations to ensure late collections and delivery failures are avoided.
- Liaise with Shift Manager with workloads to support Customers requests
- Daily Reporting/Daily Update call to Customer
- Deputise for Admin Manager
Proven experience in- Ability to prioritise work based on scheduling and available resources.
- Able to demonstrate a high level of attention to detail.
- Must be a team player who is capable of working on their own initiative.
- Able to demonstrate an in depth knowledge of on-site systems.
- Able to work to tight deadlines.
- PC Literate in Word, Excel and Outlook.
- Should demonstrate the drive and desire to progress.
- Be able to demonstrate a courteous and professional attitude towards customers and third party hauliers.
- Should have good oral and written communication skills.
- Excellent time management skills and ability to solve problems.
Additional Information
As part of its Drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:
- Competitive salary
- Competitive holiday entitlement
- Pension scheme
- Life Assurance
- Retail discounts via our benefit platform
If you meet the requirements for the above Admin Supervisor role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam
