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Location: The Hive, HA0 0AP

Salary: £30,916

Closing Date: Friday 07 April 2023

We have an exciting opportunity for an Admin Officer to support the effective working of Network Homes Customer Services through administrative support. You will have experience in processing invoices and be able to manage multiple tasks at one time.

As an Admin Officer you will also answer customer enquiries via calls and an online service and manage multiple mailboxes across compliance.

To view the Role Profile, please click on the '1 Document Available' at the top of the page.

We offer hybrid working, you are required to attend your place of work 3 days a week and details will be discussed during the recruitment process.

We expect all candidates to display our HEART values: Hungry, Embrace everyone, Accountable, Respect and Together. More information is on the job description.

We’re committed to making Network a really great place to work. As well as offering a positive culture we offer a generous pay and benefits package, some of which are listed below:

We really care about personal development so this role will offer an excellent opportunity for you to develop your career, but also to make a real impact and difference to the service we provide to our customers.

We are committed to equal opportunities. We guarantee an interview to anyone with a disability whose application meets the minimum criteria for our post.

At Network Homes we believe good homes make everything possible.

We're a charitable housing association managing over 21,000 homes predominantly across London and Hertfordshire. Our mission is to provide safe, secure and affordable homes for as many people as possible. Every penny of profit we make is reinvested to build more homes and deliver better services for residents. Network Homes is a member of the G15 group of London’s largest housing associations.

We believe culture is everything and we work hard to create a positive, can-do, solution focussed environment so our 500+ colleagues can be their best. We have outstanding levels of engagement amongst our people. Our most recent staff survey showed over 90% of our employees feel proud to work for Network Homes, 81% believe that their manager is a great leader and 89% feel supported by them.

We’re dedicated to making sure that our workplace champions equality, diversity and inclusion. We’ve pledged to ensure our organisation reflects the diversity of our residents because we know this strengthens trust and allows us to provide better customer service. Network Homes was a founding partner of Leadership 2025, an initiative to increase the ethnic diversity of housing’s leadership; and we hold Pledge Pioneer status for House Proud, a scheme designed to ensure Lesbian, Gay, Bisexual, Trans and Queer residents can enjoy their homes without fear of discrimination. We’re also dedicated to the wellbeing of employees with various initiatives and workshops including regular yoga and mindfulness sessions for those who wish to take part. We also have a dedicated group of mental health first aiders.

We support a blended approach to work, from home and in the office. We have a modern head office in Wembley Park, an area which is undergoing on of the most exciting transformations in London with Wembley Stadium, Boxpark and the London Designer Outlet right on the doorstep. Our Hertford office is in a grade II listed art deco building in the centre of town.

On 13th March 2023, the boards of Network Homes and Sovereign have approved proposals to merge and become a new housing association. The target date for the completion of the merger is October 2023. https://www.networkhomes.org.uk/news/latest-news/2023-news/network-homes-announces-plans-to-merge-with-sovereign/