Admin Assistant Coventry, England
Job description
To provide confidential administrative and clerical activities in order to meet the needs of the Surgical Services Group in accordance with Departmental, Trust and National standards.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Requirement for potential working over multiple sites, in the hospital setting, as well as out in the community.
To book appointments appropriately, escalating issues as they arise.
Receptionist duties, acting as the first point of contact, booking patients into clinic, dealing with routine enquiries, taking action as necessary liaising with others as appropriate.
Communicate with staff, patients and/or external organisations using appropriate methods.
Maintain both manual and electronic filing systems and databases, as required by the department and Trust policies, ensuring all documents are accurately and appropriately archived.
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence®designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Maintain an efficient and comprehensive administrative service, including typing, photocopying, providing support to the departments and other team members as requested.
Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines. This will include iPM and CRRS.
Provide appropriate cover in the absence of other members of the team.
Continually contribute to patient and business improvement Agendas.
Share ideas for potential service improvement
For further details please see the attached job description.
