Job description
Using own initiative on a daily basis and working with minimum supervision, you will be required to attend two busy outpatient reception windows providing a meet and greet reception service for inpatients arriving for diagnostics and outpatients attending diagnostic clinics. You will ensure clinics are fully booked, handling and processing electronic referrals for patients, generating appointments and appointment letters. You will ensure appropriate waiting time standards are met in conjunction with the Cardiac Investigations Manager and Business Manager. You will ensure results from clinic are scanned into portal in a timely manner, collate referrals and patient notes for clinic, process incoming and outgoing mail, update PAS in a timely manner and ensure clinics are cashed up. You will be responsible for the supervision of new starters or staff covering the department. You will also be responsible for the delivery of the reception, appointments, and clinic prep workload in the absence of the Senior Administrative Assistant.