Are you a positive, highly motivated individual?

We are looking for an enthusiastic and well organised person, with a talent for remaining calm under pressure and who can deliver excellent customer service when dealing with members of the public.

What’s in it for you

• £21,989 – 23,316 per annum (or pro rata)
• 23 days annual leave (or pro rata) (plus an additional 5 days after 5 years’ service)
• Local Government Pension scheme
• On-site parking
• Employee Assistance Programme
• Hybrid working
• Wide range of employee discounts at high street retailers, including supermarkets, stores, and restaurants
• Cycle to Work scheme which could save you around 40% on cycles and accessories

Will consider part time applicants and/or full time applicants.

Please include a covering letter detailing your preference for full or part time.

Are you looking for an interesting job with lots of variety?

You will join a small, friendly team, who have a busy and exceptionally varied role. You will be handling telephone calls and email enquiries and creating and managing cases on our bespoke IT system. We also undertake traditional administrative tasks, incl use of MS365, and Office Word, Excel.

Who we are looking for

We are looking for a self-motivated, confident team player who has excellent communication skills for liaising with customers, local businesses and external agencies. You will need to have the ability to accurately process payments and to be confident when dealing with members of the public. You will be able to prioritise your workload and we will offer training, guidance and support in all areas of the work.

About us

We can offer you a great place to work and a great team to work with. Our offices are located in the centre of the picturesque New Forest, with open plan layout and modern meeting spaces. We offer the opportunity to work some of the hours remotely.

At NFDC we believe that all our employees make a valuable contribution to the work of the council and that’s why we encourage a trusting and open culture where each employee is supported and respected equally, and self-development is promoted. We also recognise the value of a highly motivated and engaged workforce and we actively promote a good work/life balance.

If you like the sound of the role and want an informal chat, please call Becky Davies, Office Manager on 02380 285804

Closing Date: midnight on Monday 10th July

Anticipated Interviews: Week commencing 17th July