Admin Assistant Ely, England
Job description
Hughes was founded in Lowestoft, Suffolk in 1921. To this day, almost one hundred years on, Hughes remains a true family business. The company is quick to embrace and introduce new technologies as they develop.
Based at our well-established Ely location, we are seeking an administrator to join our centralised admin team. The role is varied, from assisting all divisions of the business with reporting requirements to arranging company meetings and events. Running and distributing regular figure-based reports. Providing administrative support across the business while delivering professional levels of customer service.
What does the role include?
· Ensuring customer contracts and direct debits are completed.
· Preparation and distribution of reports.
· Working alongside colleagues and departments to maintain company intranet portal.
· Assisting with the arrangements of company events.
· Assisting with the organisation of the monthly inductions.
· Issuing long service rewards.
· Reconciliations
· Assisting with the organisation and communication of company wide training.
· Working with the team to complete ad-hoc projects.
What Skills and Experience is required?
· At Hughes we believe in developing and training our team members. Our business has been built on customer service. Whilst you may not have huge prior experience you will be guided, trained, and developed to provide the ‘Hughes Experience’
· We recognize that not all colleagues are the same and you will learn to tailor your approach to each situation.
· A capability to learn new skills is required to build trust and rapport with every colleague.
· Flexibility when business needs and expectations change.
· Listening and learning from co-workers to understand our processes and systems.
· Knowledge of Microsoft programs whilst not essential would be an advantage.
To be successful, you must have a friendly personality, be willing to take on a variety of tasks, and be able to work as part of a flexible team. It's important that you enjoy offering good service. Suitable candidates will be able to meet targets and possess relevant computer skills.
Full training will be given, with opportunities to continue to gain specialist knowledge, but experience with office applications is preferable.
Why us?
Hughes is a family company, with family values that have been trading for over 100 years. We pride ourselves on these values, and our commitment to our staff and customers alike. This commitment and support also extend beyond our store boundaries. We encourage and empower our teams to support good causes in their local communities. We are a company that values our staff and their work/life balance and therefore are happy to discuss flexible working opportunities.
Benefits include
· A generous hourly rate.
· Employee Discount (after a qualifying period)
· Generous Maternity and Paternity.
· An enhanced company pension scheme (subject to eligibility criteria).
· Generous holiday allowance calculated at 6.6 times your weekly contracted hours.
· Training and Development programs including fully funded apprenticeship opportunities.
· Support for community projects.
· Wellbeing support provided by the Retail Trust which is free to use for all our employees.
· Healthshield Cash Plan
· Life Insurance
· Recognition for Long Service
Job Types: Full-time, Permanent
Salary: £11.00 per hour
Benefits:
- Company pension
- Employee discount
- Health & wellbeing programme
- Life insurance
Work Location: In person
Reference ID: 1105GH
