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Job Posting #: 2023-27
Job Title: Utility & Accounts Receivable Clerk
Department: Financial Services
Reports To: Deputy Treasurer/Manager, Financial Services
Directly Supervises: None.
Status: Full-time, Permanent.
Hours per Week: 35
Salary: $48,667.00 - $59,154.80
Application Due Date: Sunday, June 25, 2023

Position Summary

Responsible for completing all aspects of work related to the billing of Municipal
water and sewer accounts, to pursue overdue accounts in accordance with policies
and procedures, and to provide outstanding customer service. Responsible to
provide corporate accounts receivable services involving compiling month-end and
year-end reports. Provide assistance in the collection of property taxation through
pre-authorized payment files and calculating monthly penalty and interest.

Role Specific Duties and Responsibilities

Utilities Management:

1. Manage and maintain approximately 3200 water and 2200 sewer accounts,
which includes:

a) Maintain and update data regarding changes in names, addresses,
adding new accounts, meter numbers, meter reading routes, etc.;
implement new customers into the billing system; accept and forward
pre-authorized banking information for account payments to banking
institutions; maintain and update files relating to water and sewer
consumption and billing revenue.

b) Prepare and transfer accounts to meter reading program; download
readings when completed; check meter readings supplied for
discrepancies/problems and ensure errors are corrected; input meter
readings into computer system; prepare accounting adjustments for
approval by Director. Create work orders for checking reads, high usage
and disconnecting/reconnecting water for seasonal residents and
nonpayment of water bills.

c) Perform analyses of accounts, check data for accuracy and run
necessary registers and reports.

d) Process water and sewer billing including final bill process; print and
prepare bills for mailing; input and balance approximately 125 water
deposits.

e) Respond to inquiries from the public or other staff members regarding
water and sewer accounts.

f) Collect and prepare information for the issuance of Water Certificates.

g) Perform account analysis to identify overdue accounts; prepare and

mail overdue notices; discuss payment options with delinquent
customers; authorize disconnection of water service of delinquent
customers.

h) Prepare monthly and quarterly reports for use by Financial Services
and Environmental Services staff.

i) Prepare Year End statistical reports for water and wastewater
collections

2. Act as the main liaison between Environmental Services &
Building/Planning staff for all new accounts.

Accounts Receivable:

3. Prepare corporate accounts receivable (A/R) invoices, other than property
taxes and development applications, by receiving and issuing accounts
receivable invoice for all departments; reviewing and verifying invoice
details and preparing copies and distributing to the mail and respective
departments; performing monthly reconciliations for respective A/R
accounts (general, federal, provincial, county, municipal, grading, and
capital), noting and adjusting journal entries; prepare development
invoices.

4. Research all A/R invoices over 30 days (ensure payment has not been
misapplied to tax account or departmental account); issue first letter to
request payment and if no payment has been received within one (1)
month, prepare a second request letter.

5. Post statement of receipts in the computerized General Ledger for the
Arena, Museum and Library, and other municipal accounts as assigned.

6. Process pre-authorized water payments monthly and on installment due
dates. Create pre-authorized payment notifications for General
Receivables and CIP loans.

7. Reconcile water sub-ledger with general ledger; calculate penalty and
interest on outstanding water accounts and submit for inclusion on
delinquent resident tax billings; generate month-end and year-end
reports on all financial sub-systems for analysis and action. Retrieve
online Dog tag, tax and water payments.

8. Download and process electronic bill payments for taxes and utility
accounts received from various financial institutions.

Administrative and Other Support:

9. Required to cover and assist with front counter staff when needed,
performing cashier functions such as receiving payments and making
change, issuing receipts, data processing, daily balancing cash drawer,
etc.

10. Provide outstanding customer service via the telephone and at the
counter with the ability to cover a wide range of general information
enquiries or referral to other departments as needed.

General Duties and Accountabilities

1. Provide and maintain a high degree of confidentiality and security of
information at all times. Where information is developed prior to staff/public
release, ensure confidentiality of information provided to produce content for
Council and other sensitive information sources.

2. Work in compliance with the Occupational Health and Safety Act, and other
applicable legislation, department policies/procedures/practices, operational
guidelines, and perform safe work practices.

3. Perform other duties as may be assigned in accordance with department and
corporate objectives.

Required Certifications and/or Health and Safety Requirements

• None.

Education, Skills and Experience

1. Diploma in business or accounting, 3 years’ of related experience, or an
equivalent combination.

2. Thorough knowledge of Microsoft Windows and Office applications, financial
information systems and associated evaluative techniques; general
accounting principles, practices and applications; applicable
legislation/regulatory standards; local government functions and
responsibilities.

3. Strong communication (verbal, written and interpersonal), time
management, public relations, organizational, multi-tasking/work
prioritization skills.

4. Ability to demonstrate tact and discretion in handling matters of a
confidential or politically sensitive nature; and to maintain confidentiality.

5. Ability to deal effectively and courteously in all aspects of the position; to
work effectively at fostering good rapport and cooperative working
relationships; and to champion the corporate mission and values.

Physical Demands and Working Conditions

• Physical demand requires considerable sitting and computer usage. Working

• Normal hours of work are 35 hours per week Monday to Friday and attend

Contacts and Interactions

• Communicates regularly with with municipal staff, utility customers, tax

Applicant Information

Interested qualified applicants are invited to forward their cover letter and resume
directly to the Municipality quoting Job #2023-27 by Sunday, June 25, 2023 to:

[email protected]

Attention: Human Resources

The Municipality of Meaford is committed to providing a barrier-free workplace. If
accommodation is required during the selection or interview process, it will be
available upon request.

We thank all applicants for their interest, however only those selected for an
interview will be contacted.

Personal Information is collected under the authority of the Municipal Act for the
purpose of candidate selection, and all information will be stored and used in
accordance with the Municipal Freedom of Information and Protection of Privacy
Act. For further information about this data collection, please contact
[email protected].