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Demant is a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them. For more than a century, the Demant Group has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to hearing care all over the world, Demant is active and engaged. A growing business in intelligent audio solutions for gaming and office communication is also a significant part of the Group.

Purpose: Demant Canada is hiring an Accounts Receivable Associate in our North York Office. Reporting to the Accounts Receivable and Credits Manager, this position will perform a variety of accounting functions with their primary focus on Collections.

Role & Responsibilities:

• Regular contact with customers regarding outstanding accounts to reduce any overdue amounts and improve DSO
• Perform follow-up work on past due accounts and provide customers with the necessary communication/documentation in an effort to receive payment
• Preparation and mailing of invoices, credit notes and statements
• Generate monthly discounts and provide detailed backup
• Review credit applications perform the necessary credit checks and setup/maintain accounts
• Implement and maintain approved discount structures and promotions
• Setup and maintain customer price lists
• Assist in answering accounting share emails within a 24-hour turnaround
• Respond to customer inquiries (internal and external) in a timely manner
• Process credit card payments and daily cash receipts in an accurate and timely manner in our Navision ERP system
• Work closely with Finance team to complete month-end cycles in time frame provided by the Controller
• Support the Finance department as needed, assisting with monthly reporting needs and the gathering of data, as required
• Assist with year-end audits as required by the Accounts Receivable & Credit Supervisor
• Ensure that all accounting transactions comply with internal and external accounting policies and procedures
• Perform other duties/projects, as required
• Perform collection calls and maintain detailed A/R reports
• Work closely with the sales team, client services and operations to maintain customer satisfaction
• Provide back-up assistance to other members of the accounting team, as required

Qualifications:

• University degree or college diploma in Accounting or Finance
• Advanced knowledge of Microsoft Excel
• 2-4 years’ experience in accounts receivable or accounting department environment
• Experience with an ERP Finance System (Navision preferred)
• Strong interpersonal skills and the ability to be assertive while dealing with delinquent customer accounts
• Ability to work independently or in a team environment
• Excellent time management, punctual, organized and a team player
• Detail-oriented and have a solid background in record-keeping procedures
• Excellent verbal and written skills (French an asset, but not mandatory)

Why should you work with us?

• Competitive salary with annual reviews
• Excellent medical benefits; including dental, vision and health, Employee Assistance Program
• Fitness/Exercise spending account
• Group RRSP contributions
• Paid 3 weeks’ vacation; paid personal days
• Dynamic work atmosphere
• Career development programs and opportunities
• Hybrid work model

Accommodation

Demant is committed to building an inclusive environment and will provide accommodations in accordance with the AODA (Accessibility for Ontarians with Disabilities Act). Please clearly indicate in your application any accommodations you will require throughout the recruitment process.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.