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Performs diverse administrative, accounting, and budgetary tasks following established standards.

Ability to perform duties under stress dealing with language barriers and government regulations with patience and professionalism. Coordinate documentation and time line for invoicing and collection of financial aid/scholarship and waiver programs. Facilitate posting of funds, both domestic and international, with accounting division through account research and identification of funds received electronically. Perform routine audit and reconciliation of accounts for financial aid, scholarship, 3rd party billing and waiver recipients. Must employ excellent customer service skills to all customers by receiving payments, issuing receipts, and providing a wide variety of information, including policies and procedures of financial aid disbursement, scholarship, waiver and 3rd party billing. Assist with the phone queue during periods of heavy phone traffic. Receive office visitors directed to Third Party Billing & Scholarships for account research and explanations. Research, collect and analyze information and respond to student account receivable inquiries for financial aid, scholarship, waiver and 3rd party sponsors and/or their students. Answer complaints for internal and external customers. Handle cash and other valuables as well as performing other related duties as assigned.

Required Education: High School diploma or GED, AND:

Experience:

• 12 months accounting/bookkeeping experience.

Skills:

• Proficient in Microsoft Office (Outlook, Excel, and Word).
• General office skills such as multiline phone, copying, filing, faxing, and mail.
• Customer Service skills.
• Knowledge of standard accounting principles and processes.

Certifications:

• None

Advertised Physical/Environmental Requirements:

• Sitting for prolonged periods.

• Communicate effectively and listens.

• Engage in repetitive motion.

• Use of computer and telephone.

• Standard Office Environment

Departmental Preferences:

• Knowledge in Banner, PeopleSoft Financials, LaserFiche and Microsoft Office fluency.

Supervision: None

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/PoliciesHandbooks/TBTesting.

Diversity Statement: The University of Oklahoma is committed to achieving a diverse, equitable, and inclusive university community by recognizing each person's unique contributions, background, and perspectives. The University of Oklahoma strives to cultivate a sense of belonging and emotional support for all, recognizing that fostering an inclusive environment for all is vital in the pursuit of academic and inclusive excellence in all aspects of our institutional mission.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.