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accountant New Brunswick, NJ

Rutgers University

Full Time New Brunswick, NJ 10.56 - 12.04 USD Today

Job description

Position Details

Position Information

Recruitment/Posting Title

Accounting Assistant I

Job Category

Staff & Executive - Finance/Accounting/Purchasing

Department

Controller-Student Accounting

Overview

Posting Summary

Rutgers, The State University of New Jersey is seeking an Accounting Assistant I to serve as Payment Center Coordinator for Student Accounting, Billing and Cashier (ABC) Services within the Controller’s Office. Reporting to the Student Accounting, Billing, and Cashier Service – Manager, SAR Operations, this positions is responsible for overseeing the processing of all student tuition payments for both Rutgers (New Brunswick) and RBHS while providing best-in-class customer service to the New Brunswick One Stop Services team in support of domestic and international student payment inquiries.

Among the key duties of this position are the following:

Responsible for payment processing reconciliation, including but not limited to investigation and reprocessing of all rejected and returned site payments and payment chargebacks
Ensures all tracking is completed appropriately and within standard processing & control guidelines.
Assists the Manager, SAR Operations – in the creation of Financial Operations metrics and other productivity reports as needed. Review and response for Student Payment Chargebacks.
Helps promote financial literacy and a climate of financially responsible borrower behavior.
Provides accurate and comprehensive financial information.
Maintains the confidentiality and sensitivity of borrower accounts and financial circumstances.
Remains even tempered when servicing customers by providing courteous service to all University staff, students, and third-party service providers.
Interacts on a daily basis with other Rutgers University departments including Financial Aid, Accounts Payable, OIT and the other areas of Student Accounting Billing and Cashier Services.
Collaborates with the university’s payment and refund partners, students, parents, scholarship sponsors, and one-stop student services.
Uses strong analytical and accounting skills to analyze Student Payment records and process payments for student, sponsors, vendors and authorized users.
Audits and reconciles daily payment reports to in accordance with generally accepted accounting principles (GAAP). Acts as liaison between the Office of Financial Aid for scholarship processing.
Reconciles, investigates, provides problem resolution via business units (Accounts Payable, Procurement, Treasury) and updates student financial records.

Position Status

Full Time

Hours Per Week

Daily Work Shift

Work Arrangement

Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement.

The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu.

FLSA

Nonexempt

Grade

Position Salary

Annual Minimum Salary

51359.000

Annual Mid Range Salary

63909.500

Annual Maximum Salary

76460.000

Standard Hours

37.50

Union Description

URA-AFT Administrative

Payroll Designation

PeopleSoft

Benefits

Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.

Seniority Unit

Terms of Appointment

Staff - 12 month

Position Pension Eligibility

ABP

Qualifications

Minimum Education and Experience

Bachelor’s degree or equivalent combination of education and/or experience.
Two years of relevant experience.

Certifications/Licenses

Required Knowledge, Skills, and Abilities

Knowledge and understanding of Federal, State and IRS regulations governing Title IV student loan programs, payment reporting and consumer credit.
Accounting and finance experience.
Knowledge of mainframe and PC data processing.
Ability to communicate effectively in written formats.
Verbal communication – the ability to speak clearly and effectively communicate information and ideas.
Excellent customer services skills.
Team player.
Demonstrated ability to clearly express ideas, thoughts, and concepts verbally and/or in writing, as appropriate to the position and task at hand.
Willingly cooperates and works collaboratively toward solutions which generally benefit all involved parties; and work cooperatively with others to accomplish departmental and university objectives.
Able to focus efforts on identifying and meeting internal and external customer’s needs in a manner that provides satisfaction for the customer, within the parameters of the position and the available resources, cognizant of departmental and/or university policy and authorized practices.
Must be able to multi-task to manage and complete several projects at the same time and successfully prioritize work.
Ability to provide hands-on development of risk models involving legal, policy, and operational risk, assuring controls are operating effectively, and provide research and analytical support.
Excellent quantitative and analytical skills, along with the ability to apply those skills across a variety of business processes.
Excellent communication skills, integrity and professional ethics, business acumen, teamwork skills and attention to detail.
Familiarity with the Federal Education Rights and Privacy Act (FERPA), GLBA, UDAAP, RedFlag, GAAP, NJ State Escheatment, TITLE IV and Title VII Financial Aid, Cash Handling Rules.
Ability to conduct oneself at all times in an ambassadorial, committed, and personable manner demonstrating respect for the position, students/customers, fellow colleagues, departmental integrity, and the university’s best interest.

Preferred Qualifications

Equipment Utilized

Rutgers RUTAMIN IMS/SAR, FAMS, Banner, Banner Report Creation, Various Collection Third Party Payment/Refund Gateways, Oracle/PeopleSoft, Nelnet Cash register, Check scanner, ImageNow, Oracle Cloud GL, Sciquest, Microsoft Office Suite

Physical Demands and Work Environment

Experience working in a fast pace high-pressure environment with a demonstrated ability to remain even tempered when servicing all customers.

Special Conditions

Posting Details

Posting Number

23ST1868

Posting Open Date

07/14/2023

Special Instructions to Applicants

Regional Campus

Rutgers University-New Brunswick

Home Location Campus

Busch (RU-New Brunswick)

City

Piscataway

State

Location Details

Proctor Hall 65 Davidson Road

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees, Rutgers University requires all prospective employees to provide proof that they are vaccinated against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Rutgers University may require certain prospective employees to receive an updated (bivalent) vaccine dose. Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

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