Account Sourcing Manager London, England
Job description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Role/Responsibilities
The EMEA S&P Client Account Sourcing Manager is to undertake and develop the following activities:
Responsible for development of sourcing strategy aligned to client requirements, management and performance of all strategic sourcing and procurement related activities for specific client requirements across all Work Place Management (WPM) service lines as required
Responsible for the delivery of all S&P targets related to the client account
Lead/Manage the S&P team related to the client account to ensure the team is performing to the highest standard
Represent JLL S&P in client/account meetings and forums, and ensure adherence to all relevant inputs, materials and communication
Lead negotiations and delivery of savings targets relative to account deliverables
Responsible for appropriate reporting and tracking of Country / regional savings delivery via relevant (Jaggaer) platform(s)
Produce S&P monthly and QBR reporting and delivery of supplier review meetings, including status, highlights, analytics, savings, project plans, achievements, risks and issues.
Accountable for implementation of S&P Strategic procurement planning, RFP management, bid analysis and recommendations, li aison with client governance teams for Contract management and approvals, risk management, compliance, and reporting.
To manage account resources to ensure the required scope of services to be procured through discussions with Account Director, Regional / Site Facilities Managers, Operations Team(s) and client contacts are managed appropriately.
To ensure that all supplier details and files are complete and immediately updated with notified changes and actively monitor and document any changes required to the supplier contracts.
To manage framework relationships with JLL preferred suppliers with the support of the Category Management Team where required. Review performance as outlined in the framework agreements.
To provide reporting as necessary (performance against KPIs, strategic sourcing activity, supplier performance management, contract management on a monthly / quarterly basis (as agreed with the client account) together with monthly inputs to JLL S&P organisation using the procurement platform (Jaggaer) where appropriate.
Transformation activities are supported including audits, reports, and actions.
Engage with and support training guidance and requirements reference JLL S&P Strategic
Sourcing activities. Ensure understanding of the tools, systems, regulations, country/regional practices are available.
Ensure S&P Policies and Procedures on the account relate to the appropriate country operations and practices and that they are reviewed annually and are current.
Ensure S&P Strategic Sourcing managers develop and implement Sourcing plans for their Country/ region.
Ensure suppliers are qualified and onboarded in line with JLL process (satisfying the compliance and risk management key requirements and appropriate systems are utilised).
Provision of S&P transition support, including site visits, supplier on-boarding suppliers and other activities in the completion of account transitions as required.
Develop, maintain and manage ESGstrategy for the account supported by our JLL S&P ESG lead.
Support any required “Voice of the stakeholder/client/account surveys”, reporting results and actions
Skills
Organisational awareness and strategic thinking, leadership, people management, management of projects, finances and other resources
Communication, managing self and relationships with others, team working and cooperation, negotiating and influencing, personal effectiveness, analytical thinking and judgement, creativity and innovation
Strong analytical, financial and commercial skills, judgement, creativity and innovation
Competencies
5 to 10 years in similar position
Excellent inter-personal, communication and negotiation skills
Excellent numerical and commercial acumen
Strong written and verbal English language skills, additional WE language preferred/required
Excellent PC skills, proficient in Microsoft Office tool
Deep understanding of IFM services and supplier environment
Sourcing procedures and protocols – particularly for services contracts
Experience working with suppliers across the EMEA region
Development of EMEA strategic relationships with multi-national suppliers
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
